Assistant Manager

Foot Locker, Inc.; South Portland (ME); On-site; Full time

Job summary

A leading retail company is hiring a Team Leader focused on enhancing the customer experience and driving sales in-store. This role involves coaching staff, managing operations, and ensuring customer satisfaction, all while delivering on sales goals. Ideal candidates will have leadership experience in retail and a passion for customer engagement.

Benefits

Weekly Pay

Paid Time Off

Employee Discount (30-50%)

Life, Medical and Dental Coverage

Development and Advancement Opportunities

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Resourceful and versatile in a rapidly changing retail environment.
• High level of ethics, values, integrity, and trust.

Responsibilities

• Coaching and motivating the team to drive sales and customer service.
• Ensuring high customer satisfaction and product knowledge.
• Maintaining operational standards and visual merchandising.

Skills

Leadership

Customer Engagement

Problem Analysis

Financial Analysis

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $20.15 / hour
Bonus Incentives
Weekly Pay
Paid Time Off
30-50% Employee Discount
Life, Medical and Dental Coverage
Development and Advancement Opportunities