Assistant Manager

Hunter Super Techs - TurnPoint; South Euclid (OH); On-site; USD 57,859,000 - 59,237,000; Full time

Benefits offered by this job

Weekly pay: $20.50/hour

Debt-Free Education: WilmU credits

Life balance: no late nights, holidays

Health benefits: medical/dental/vision

EAP: well-being support

Uniforms and tools provided

50% discount on VIOC services

401(k) with employer match

Job summary

Valvoline Instant Oil Change (VIOC) is seeking an Assistant Service Center Manager to lead a high-performance team, perform maintenance on vehicles, and ensure guest satisfaction through a trusted quick-service approach.

You will supervise hourly staff, train teammates, and develop weekly schedules while upholding safety and quality standards. The role offers comprehensive benefits and growth opportunities within a fast-paced automotive service environment.

Qualifications

• 1 year of supervisory experience required (coaching, training, and supervising a team).
• Customer service mindset and demonstrated ability to build loyalty while following company procedures.
• Experience in a fast-paced environment and history of making sound judgments under pressure.
• Experience using KPI data to monitor performance, trends, and identify areas for improvement.
• Schedule flexibility (weekend availability likely) and English fluency in reading, writing, and speaking.
• High School Diploma or equivalent.

Responsibilities

• Perform oil changes and additional car maintenance services, educate guests on vehicle maintenance requirements and ensure that recommended services are reviewed.
• Supervise daily service-center operations and train new team members.
• Develop and maintain efficient weekly work schedules for employees and ensure labor-law compliance.
• Assist with inventory processes and ordering to maintain appropriate product levels.
• Lead store audits (safety, performance, culture) and maintain a clean, safe center.
• Open and close the service center following safety and security protocols.

Skills

Supervisory experience

Customer service mindset

KPI data analysis

Fast-paced environment

English fluency

Education

High School Diploma or equivalent

Job description

JOB LOCATION: 1856 Warrensville Center Rd, South Euclid, OH, 44121ALL ROADS LEAD TO THIS OPPORTUNITYThe journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers—who have all found their way to our team. No matter where you’ve been or what you’re looking for, discover how your road leads to Valvoline.ROLE OVERVIEW: What you’ll do to drive successWhen you join us as an Assistant Service Center Manager, you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil Change’s (VIOC) service experience from all other providers. In addition to working on cars and taking care of our guests, you will advise, train, and supervise hourly employees and ensure company policies and procedures are executed consistently. You’ll be expected to:Perform oil changes and additional car maintenance services, educate guests on vehicle maintenance requirements and ensure that recommended services are reviewedWhile working on the floor, supervise daily operations of the service center and train new team membersBuild trust and win repeat, loyal customers by working with your team to ensure excellent customer service through Valvoline’s quick, easy, trusted processDevelop and maintain efficient weekly work schedules for employees, ensuring optimal coverage, managing schedule conflicts and following labor lawsAssist with inventory process, ensuring appropriate product levels and scheduling ordersAssist with store audits (ex. Safety, performance, culture). Help maintain a clean, well-organized service center and facilitate a safe and secure working environmentOpen and close the service center, ensuring all safety and security protocols are followedLead, and train the team to optimize their developmentBENEFITS: What you’ll gain to fuel your goalsWe’re committed to putting our people first in every way possible. That’s why we offer a variety of benefits* to help you navigate and advance a better future.Here’s a look at some of our unique benefits:Compensation: Weekly pay of $20.50 per hourCareer Acceleration: Hands-on training for the potential to become a Service Center Manager within 12 months.Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters, and access to a free online university.Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.QUALIFICATIONS: What you’ll need to keep moving forwardFrom day one, you’ll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to detail, and passion for learning—and we’ll help you every step of the way.We seek team members with:1 year of supervisory experience required (coaching, training, and supervising a team), preferably in a retail or service-related environmentCustomer service mindset and demonstrated ability to build loyalty while following company proceduresExperience in a fast-paced environment and history of making sound judgements under pressureExperience using KPI data to monitor performance, trends, and identify areas for improvementSchedule flexibility (Weekend availability is likely, but we ensure you don’t work late nights or holidays)English fluency in reading, writing, and speakingHigh School Diploma or equivalentWe expect you can:Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 poundsCrouch, bend, twist, and work with your hands above your headBe comfortable working in a non-climate-controlled environmentWherever you are, wherever you’re going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that’s willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself—bring what drives you.*Terms and conditions apply, and benefits may differ depending on location.Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email [e-mail] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.