Assistant Manager

Smyrna Burger King 25966; Smyrna (DE); On-site; USD 45,000 - 60,000; Full time

Job summary

Smyrna Burger King 25966 is hiring an Assistant General Manager in Smyrna, Delaware. This role involves overseeing all restaurant activities during shifts, delivering exceptional guest service, and ensuring compliance with company standards. The Assistant GM will assist in financial performance management, staff training, and operational efficiency. Candidates must possess strong leadership and financial skills, along with a high school diploma or equivalent experience. Join us for opportunities and teamwork to transform our franchise.

Qualifications

• Must be at least 18 years of age.
• Fundamental skills in reading, writing, math, and computer/POS necessary.
• Spanish comprehension is helpful.

Responsibilities

• Oversee all restaurant activities during shifts.
• Ensure smooth store operations and exceptional guest service.
• Support Management Team in staff management.

Skills

Self-motivation

Team leadership

Financial understanding

Communication in English

Education

High school diploma or equivalent

Job description

Overview

Assistant General Manager

Reports to: Restaurant General Manager

Role

The Assistant General Manager (AGM) oversees all restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed.

Essential functions

• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback.
• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations.
• Ensures adherence to brand standards for service, food quality, and safety.
• Creates a supportive environment for team members and resolves concerns promptly.
• Treats employees with respect, recognition, and manages sales and labor tracking effectively.
• Maintains cleanliness, maintenance, and service standards to uphold brand image.
• Plans and executes shift operations efficiently, following company guidelines for cost control.
• Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles.
• Applies financial understanding to improve business decisions and ensure cash handling procedures are followed.
• Ensures compliance with labor laws.
• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties.
• Identifies trends and implements action plans for improvement, focusing on long-term sales growth.
• Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members.
• Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties.
• Other duties as assigned.

What Will Make You Successful

• Must be at least 18 years of age.
• High school diploma or equivalent restaurant management experience.
• Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills.

If you’re looking for career advancement, leadership opportunities, and the chance to make an impact while having fun, this is your moment. Come join us on our journey to transform the Cape King Franchise into a powerhouse of excellence.

Your future starts here. Let’s build something amazing together!