Assistant Manager

Kent Burger King 13866; Dover (DE); On-site; USD 40,000 - 55,000; Full time

Job summary

Kent Burger King 13866 in Dover, Delaware is seeking an Assistant General Manager to oversee restaurant activities, ensuring smooth operations and exceptional guest service. The AGM will support the Management Team in staff management, financial performance, and policy implementation. Candidates should possess strong leadership skills, effective communication in English, and a high school diploma or equivalent management experience. This role offers opportunities for career advancement in a dynamic environment.

Qualifications

• Must be at least 18 years of age.
• Demonstrates self-awareness and motivates others.
• Effective communication and computer/POS skills.

Responsibilities

• Oversees all restaurant activities during shifts.
• Ensures adherence to brand standards for service.
• Coordinates restaurant operations and completes administrative duties.
• Motivates and trains team members for compliance and safety.

Skills

Motivational skills

Financial understanding

Team leadership

Compliance with safety standards

Communication in English

Education

High school diploma or equivalent restaurant management experience

Job description

Overview

Assistant General Manager

Reports to: Restaurant General Manager

Role

The Assistant General Manager (AGM) oversees all restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed.

Essential functions

• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback.
• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations.
• Ensures adherence to brand standards for service, food quality, and safety.
• Creates a supportive environment for team members and resolves concerns promptly.
• Treats employees with respect, recognition, and manages sales and labor tracking effectively.
• Maintains cleanliness, maintenance, and service standards to uphold brand image.
• Plans and executes shift operations efficiently, following company guidelines for cost control.
• Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles.
• Applies financial understanding to improve business decisions and ensure cash handling procedures are followed.
• Ensures compliance with labor laws.
• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties.
• Identifies trends and implements action plans for improvement, focusing on long-term sales growth.
• Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members.
• Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties.
• Other duties as assigned.

What Will Make You Successful

• Must be at least 18 years of age.
• High school diploma or equivalent restaurant management experience.
• Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills.

If you’re looking for career advancement, leadership opportunities, and the chance to make an impact while having fun, this is your moment. Come join us on our journey to transform the Cape King Franchise into a powerhouse of excellence.

Your future starts here. Let’s build something amazing together!