Assistant Manager

World Market; Seattle (WA); On-site; USD 37,195 - 42,705; Full time

Benefits offered by this job

Paid sick leave

Bereavement leave

401k with company matching

Vacation days

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Jury duty leave

Job summary

World Market in Seattle is seeking an Assistant Manager to lead a high-performance team, drive sales profitability, and uphold our customer-first selling culture, values, and standards.

You'll partner with the Store Manager, mentor staff across areas like Customer Experience, Freight Flow, Operations and Merchandising, and schedule flexibly to meet business needs, including nights, weekends, and holidays.

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Proven ability to coach and develop a high-performing team
• Strong communication skills and adaptability

Responsibilities

• Lead and develop a high-performance team while maintaining World Market's values, brand, policies and standards
• Drive sales and profitability and foster a customer-first selling culture
• Collaborate with the Store Manager across Customer Experience, Freight Flow, Operations and Merchandising to meet business goals
• Plan daily tasks, delegate responsibilities, and ensure safety and loss prevention policies are followed
• Recruit, train, and retain staff through coaching, recognition, and performance management

Skills

Leadership

Customer experience

Operations

Merchandising

Communication

Job description

Overview

Why You’ll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect.

If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

What You’ll Do

As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards. Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals.

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills & Experience

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum age: 21 years

Benefits

• Hourly Pay Range is $27.00-$31.00
• All associates receive paid sick leave (one hour for every 30 hours worked), and up to 3 days of paid bereavement leave
• Associates are able to enroll in our company’s 401k plan with partial company matching
• Full-time associates receive 5 days of paid vacation, 8 paid holidays, 3 paid floating holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave
• Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance
• Reasonable accommodations for the application process available via Human Resource Department

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which may include the Fair Credit Reporting Act, the California Fair Chance Act, and related local ordinances. World Market is an Equal Opportunity Employer.