Assistant Manager

Urban Self Storage Inc; Seattle (WA); On-site; Full time

Job summary

Urban Self Storage is hiring an Assistant Manager to support store operations and ensure exceptional customer service. The role includes property maintenance, customer account management, and achieving rental goals. Competitive pay, benefits, and growth opportunities are offered.

Benefits

Industry leading medical, dental & vision benefits

$1,000 employer provided HRA

Paid sick leave & vacation

Education & training programs

Opportunities for growth & development

$15,000 employer paid life insurance policy

Employer provided storage space

Qualifications

• Valid driver's license & reliable transportation.
• Ability to work weekends and/or holidays.
• Great listening skills & ability to take direction.

Responsibilities

• Support Store Manager in operations of a self-storage facility.
• Ensure the property is clean, safe & well-maintained.
• Handle customer accounts including delinquency calls.
• Provide excellent customer service during every interaction.

Skills

Customer focused attitude

Attention to detail

Problem-solving skills

Communication abilities

Teamwork

Tools

Microsoft Office

Google Sheets

Job description

Are you a driven leader looking for a new opportunity? Urban Self Storage is seeking a talented full-timeAssistant Manager to join our team.

**This position works Wednesday through Saturday, for a total of 40 hours per week.

Responsibilities:

• Support Store Manager in operations of a self storage facility
• Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
• Handle customer accounts including delinquency calls
• Tour storage spaces and assist customers throughout the rental process
• Timely email & phone correspondence
• Manage daily deposits & cash counts
• Provide excellent customer service during every customer interaction
• Support Store Manager to meet monthly budget, occupancy & rental goals

Requirements:

• Positive energy with a customer focused attitude & approach
• Strong attention to detail & problem-solving skills
• Excellent communication & teamwork abilities
• Ability to work weekends and/or holidays
• Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
• Valid driver's license & reliable transportation
• Great listening skills & ability to take direction

Compensation:

• $20to $22per hour
• Monthly Bonuses & Commissions

Benefits:

• Industry leading medical, dental & vision benefits
• $1,000 employer provided HRA
• Paid sick leave & vacation
• Independent work environment
• Mileage reimbursement
• Education & training programs
• Opportunities for growth & development
• $15,000 employer paid life insurance policy
• Employer provided branded apparel
• Supportive work environment
• Employer provided storage space

If you are ready to excel in a rewarding role with exceptional benefits and growth opportunities, apply now to become an Assistant Store Manager at Urban Self Storage!