Assistant Manager

Ontario Trillium Foundation; San Marcos (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

SONIC Drive-In in Texas is seeking an Assistant Manager to support the General Manager in daily drive-in operations and staff leadership. You will train team members, manage scheduling, and ensure service quality, safety, and cleanliness across shifts.

Ideal candidates have at least six months of restaurant management experience, strong communication skills, and the ability to multitask in a fast-paced environment while upholding SONIC standards and customer satisfaction.

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Good communication, basic math, reading and computer skills.
• Ability to follow directions and work with autonomy after instructions; capable of multitasking and solving problems.
• Must maintain SONIC appearance and hygiene standards.

Responsibilities

• Assist the General Manager in managing drive-in operations.
• Train and support Team Members, Carhops, and Skating Carhops.
• Direct and assign staff to meet service standards.
• Monitor inventory, staffing, and food cost control.
• Cooperate with admin duties and maintain records and documentation.
• Respond promptly and professionally to guest requests and complaints.

Skills

Leadership

Communication

Multi-tasking

Flexibility

Customer service

Tools

POS systems

Job description

There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.

Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s Assistant Manager include:

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Requirements:

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In Assistant Manager Qualifications…

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture!It’s downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.