Assistant Manager

Ontario Trillium Foundation; Del Valle (CA); On-site; USD 38,000 - 60,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager in Del Valle, CA to assist the General Manager in overseeing daily drive-in operations. You will train staff, ensure food quality, safety, and efficient service while upholding brand standards.

Responsibilities include opening/closing, staff supervision, inventory, and handling guest requests to resolve issues promptly. The role requires leadership, flexibility with hours, and a strong customer-service mindset.

Qualifications

• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge of the restaurant industry or retail operations.
• Minimum of six months of restaurant management experience or one year entry level retail management experience.
• Effective communication, basic math, reading and computer skills.
• Ability to follow directions and work autonomously; multitask and resolve problems.
• Adherence to appearance, uniform and hygiene standards.

Responsibilities

• Assist the General Manager in managing drive-in operations.
• Train and support employees to ensure safe, clean, and efficient service.
• Reinforce customer service focus and guest satisfaction.
• Open and/or close the restaurant as needed.
• Monitor staffing, inventory, and food cost; complete weekly inventory.
• Maintain files, records and required documentation.

Skills

Leadership skills

Team player

Customer service

Communication skills

Problem solving

Job description

There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.

Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll assist the drive-in restaurant's General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant's Assistant Manager include:

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Requirements:

SONIC Drive-In Assistant Manager Requirements:

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In Assistant Manager Qualifications…

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture!It's downright sensational!!

All that's missing is you.

SONIC and its independent franchise owners are Equal Opportunity Employers.