Assistant Manager

Midwest Petroleum Company; Saint John (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Midwest Petroleum is seeking a capable team member to deliver fast, friendly customer service, stock shelves, and process transactions while upholding safety and store standards.

You will assist the Store Manager to maximize sales and profitability, manage cash and inventories, and ensure compliance with company policies. This role often requires shift coverage, including hours when stores are open, and ongoing training through Midwest Petroleum courses.

Qualifications

• 2 years of experience in customer service/retail management.
• Must complete all Midwest Petroleum Training Courses.

Responsibilities

• Provide fast and courteous service to all customers.
• Assist store manager in maximizing sales and profitability.
• Handle all customer complaints properly and to the satisfaction of the customer.
• Maintain an adequate store inventory through proper ordering and pricing.
• Maintain store records and ensure forms and reports are filled on time.

Skills

Customer service

Retail management

Cash handling

Merchandising

Education

High School Diploma

Job description

Midwest Petroleum is a retail petroleum and convenience store chain based in St. Louis, MO. We began operating in 1946, and since 2002, have been recognized by the St. Louis Business Journal as one of the top 150 privately owned businesses in St. Louis. Midwest Petroleum operates 71 stores within a 150-mile radius employing approximately 720 employees. We market fuel through the ZX, Conoco, and Phillips 66 brands.

Job Title:

FLSA Status:

Hourly, Non-Exempt

Reports to:

Store Manager

Primary Purpose of Job

Provide fast and courteous service to all customers. Additional responsibilities include suggestive selling, stocking, cleaning, and practicing proper safety procedures. Assist store manager in maximizing potential sales and profitability. Ensure compliance with company policies and procedures. Assume responsibilities of Store Manager in their absence.

Essential Duties and Responsibilities

• Must be proficient at Sales Associate position.
• Control store expenses within assigned budgets.
• Control cash and inventories within acceptable guidelines.
• Strive to achieve maximum store sales and profit.
• Implement company merchandising promotions and sales plans.
• Ensure employee compliance with company policies and regulations.
• Maintain a safe store and property environment. Follow all safety rules and regulations.
• Obey and enforce city, county, state, and federal laws in relation to store operation.
• Maintain store and property appearance and cleanliness within company standards. Enter any work orders to have repairs made.
• Promote excellent customer service and suggestive selling and ensure it is implemented by all employees.
• Handle all customer complaints properly and to the satisfaction of the customer.
• Maintain accurate store records by ensuring that all forms and reports are filled out properly and on time.
• Maintain an adequate store inventory through proper ordering, proper pricing, proper security procedures, and proper check-in/check-out.
• Keep money secure at all times.
• In the absence of Store Manager:
  • Complete all payroll paperwork and processes in a timely manner.
  • Account for all money received and disbursed.
  • Ensure bank deposits are made each day.
  • Make out employee schedule each week, approve overtime hours, submit payroll one week in advance.
  • With supervisor direction/approval, hire, train, and coach/counsel store staff.
• Be available to assist with shift coverage (most stores 24 hours).
• Handle any other work that can be assigned at supervisor's discretion.

Education/Experience Qualifications

• High School Diploma
• 2 years of experience in customer service/retail management
• Must complete all Midwest Petroleum Training Courses