Assistant Manager

Sonic; Rock Ledge Estates (TN); On-site; USD 14,000 - 17,000; Full time

Job summary

Sonic Drive-In in Rock Ledge Estates, Tennessee is seeking an Assistant General Manager to oversee daily operations in collaboration with the General Manager, ensuring guests enjoy a quality experience in a clean, safe, and efficient setting.

You will help hire, train, supervise, and develop Great People while coaching for performance and using metrics to drive improvements. Expect flexible hours and a strong focus on safety and guest satisfaction.

Qualifications

• Prior management experience; restaurant or retail industry highly preferred.
• High standards for self and the team.
• Resiliency – trying different approaches to solve a problem.
• Eagerness to learn and grow professionally and personally.
• Willingness to work irregular hours, including nights, weekends, and holidays.

Responsibilities

• Assist the General Manager with hiring, training, managing, supervising, directing, and developing staff to serve guests.
• Demonstrate fair, firm, and fun leadership and lead by example.
• Assist with managing a profit and loss statement to meet or exceed goals weekly, monthly and yearly.
• Resolve employee concerns promptly and coach for improved performance.
• Create an upbeat, positive shift atmosphere and explain the reasons behind tasks.
• Use metrics to evaluate Drive-In performance and drive improvements.
• Maintain SONIC safety and sanitation standards and ensure regulatory compliance.

Skills

Leadership

Communication

Time management

Prioritization

Education

Associate degree in Business or related field

Job description

The Job:As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:Assist the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guestDemonstrating a Fair, Firm, Fun leadership approach, and leading by exampleAssist with managing a profit and loss statement to exceed expectations every week, month, and yearSwiftly resolving employee concerns with a thoughtful approachCelebrating team successes and coaching for better performanceSetting expectations and providing clear and continuous feedbackCreating an upbeat positive atmosphere during the shift that makes work funHelping employees understand the big picture and their role by sharing the “why” behind tasksUnderstanding how to use metrics to evaluate Drive-In performance and assist with necessary improvementsMaintaining and enforcing SONIC safety and sanitation standardsRelentlessly complying with all federal, state, and local laws and regulationsWhat You’ll Need:Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)High standards for self and the teamPositive attitude, especially during rushes or stressful situationsResiliency – trying different approaches to solve a problem; working to get better every dayEagerness to learn and grow professionally and personallyAbility to prioritize and complete tasks accordinglyExcellent leadership and communication skillsAssociate’s degree in Business or related field preferred (subject to franchise discretion)Willingness to work irregular hours, including nights, weekends, and holidaysYou can expect to make between $10 per hour - $12 per hourThe Fine Print:As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.