Assistant Manager

Blaze Pizza - Renaissance Pkwy; Rialto (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with matching

Life insurance

STD & LTD insurance

Paid vacation & sick time

Flexible work schedule

Professional development opportunities

Job summary

Blaze Pizza is seeking an Assistant Manager to provide leadership and operational support at our Rialto, CA location. You will help the GM build a strong team, ensure top quality food, and deliver exceptional guest experiences on every shift.

You will coach staff, manage performance, monitor safety, and help optimize labor and service speed while maintaining Blaze brand standards. This is a hands-on role with growth opportunities.

Qualifications

• Must have 2-4 years of operations management experience in QSR, Fast-Casual, Casual Dining or Retail.
• Excellent communication and leadership skills.
• Strong analytical, decision-making, and math abilities.

Responsibilities

• Lead by example to reinforce Blaze Pizza culture and guest service standards.
• Coach team members and conduct performance conversations with the GM.
• Support scheduling, maintenance, and facility upgrades with operations teams.
• Monitor labor, safety, and compliance with health codes on every shift.
• Resolve guest feedback and drive speedy service and product quality.

Skills

Leadership

Team management

Communication

Data analytics

Financial performance

Education

High School diploma

Job description

COME BLAZE YOUR OWN WAY!!

If you love operating successful restaurants, developing teams, and creating memorable Guest experiences, come work for Blaze.

About the Role:

The Assistant Manager (AM) position plays an integral role in contributing to the success of our company-owned restaurants. This role provides overall leadership by supporting the General Manager (GM) build a team of unmatched talent to deliver excellent product quality and industry-breaking guest service in every interaction; every shift. The AM leads by example in maximizing great guest service and running great shifts to grow the business through the use of brand standards and operations excellence tools to ensure business results are achieved.

What an Assistant Manager Does:

• Demonstrates leadership skills that positively reinforce the Blaze Pizza culture, communicates clearly with a collaborative mindset to resolve conflict, problem solve, and influence behavior
• Guides performance conversations and uses coaching practices with Team Members
• Communicates performance growth and observations to the GM to support establishing a healthy bench of Team Members
• Apply local health and safety codes, and company safety and security policies on every shift
• Ensures safe restaurant environment conditions are met which puts guest and team safety as a priority
• Monitors restaurant Speed with Service (SWS) and OLO performance targets every shift
• Serves as a role model in resolving guest feedback and works to exceed guest service standards
• Coaches team on guest feedback, product quality and speed with service opportunities
• Communicates and schedules maintenance in the restaurant, monitors equipment cleaning schedules; coordinates facility upgrades or equipment replacement with corporate support team
• Manages labor and team member performance behavior observations, takes corrective action where necessary, and communicates these findings to the GM.
• Proactively assists the GM in other operations excellence tasks, as assigned

Do you have these qualifications?

• Positive and energetic self-starter, with a passion for leadership
• High School diploma
• Basic business math and accounting skills and strong analytical, decision-making skills
• 2-4 years of operations management experience in the QSR, Fast-Casual, Casual Dining or Retail environment
• Proven skills in employee and guest satisfaction; financial performance
• Basic computer literacy and data analytics knowledge
• Demonstrated track record in the manager selection, coaching and development
• Good oral/written communication skills with exceptional team building experience

Compensation & Benefits

• Health, Dental, and Vision Insurance
• 401K with matching
• Company Paid Life Insurance
• STD & LTD Insurance
• Vacation and Sick Time
• Flexible Work Schedule
• An opportunity for development, both professionally and personally

Learn More About Us:

• USA Today – “Is this America’s Best Fast-Food Pizza?”
• Business Insider – “These 25 Companies are Revolutionizing Retail”
• Bloomberg – “LeBron James-Backed Pizza Chain to Expand Outside North America”
• Business Insider – “How a pizza shop backed by LeBron James became the fastest growing restaurant chain ever”

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Minimum Wage