Assistant Manager

Apartment Management Consultants; Redwood City (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Vacation & Sick Time for Full & Part-?

Health and Wellness Programs

Empower 401K and Roth IRA- Including

9 Paid Holidays per year

Employee Referral Incentives

Bonus and Commission Opportunities

Employee Rent Discount Program

Professional Development Training

Medical, Dental, Vision, Life, and Dis

Job summary

Apartment Management Consultants (AMC) is seeking an Assistant Manager to support the Community Manager in overseeing the financial and operational aspects of the community. The role emphasizes customer service, accurate reporting, and professional interactions with residents.

The position offers full-time hours, a competitive hourly wage of $29.00 to $32.00, and benefits. Responsibilities include lease processing, occupancy reviews, and teamwork across the property management team.

Qualifications

• Customer service experience.
• 6 months experience in the property management industry.
• Strong written and verbal communication skills.
• The ability to remain professional and courteous in a fast-paced working environment.
• Organization skills with strong attention to detail.

Responsibilities

• Oversee file management and run assigned reports.
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests.
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy.
• Communicate with outside legal counsel during the eviction process.
• Finalize move in/out and renewals files and enter data into property management software.
• Oversee resident renter’s insurance procedure.
• Collect deposits and process future residents’ applications.
• Ensure the model/target apartments are ready for show and maintain a clean workspace.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Skills

Customer service

Communication skills

Professionalism

Organization

Tools

Property management software

Job description

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

We are currently seeking an Assistant Manager!

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.

Responsibilities Include

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move in/out and renewals files and enter data into property management software
• Oversee resident renter’s insurance procedure
• Collect deposits and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Requirements

• Customer service experience
• 6 months experience in the property management industry
• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast-paced working environment
• Organization skills with strong attention to detail

Additional Information

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation:

Full-Time $29.00 to $32.00 per hour

AMC CA PayScale:

https://www.liveamc.com/CAwageinfo

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.