Assistant Manager

Apartment Management Consultants; Chula Vista (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

401K and Roth IRA with employer match

Job summary

Apartment Management Consultants (AMC) is seeking an Assistant Community Manager to support the Community Manager in overseeing financial and operational aspects of the community.

The role involves handling file management, resident requests, rent collection, evictions coordination, leasing processes, and maintaining PM software data accuracy. A customer-service mindset and strong communication are essential for success.

Qualifications

• Customer service experience required.
• Strong written and verbal communication.
• Professional, courteous in fast-paced environments.
• Excellent organizational skills with attention to detail.

Responsibilities

• Oversee file management and run reports.
• Provide courteous responses to resident requests using proper customer service techniques.
• Collect money due and oversee audits, evictions, skips, and move-outs by inspecting units.
• Coordinate with outside legal counsel during evictions.
• Maintain move-in/out and renewals files and enter data into PM software.
• Oversee renters insurance procedures and deposits; process applications.
• Ensure model/target apartments are ready for showing and maintain a clean workspace.
• Maintain knowledge of lease terms, unit specs, and market conditions; explain policies.

Skills

Customer service

Communication

Organization

Job description

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

We are currently seeking an Assistant Manager!

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.

Responsibilities Include

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move in/out and renewals files and enter data into property management software
• Oversee resident renter’s insurance procedure
• Collect deposits and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Requirements

• Customer service experience
• 6 months experience in the property management industry
• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast-paced working environment
• Organization skills with strong attention to detail

Additional Information

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation:

Full-Time $21.00 to $23.00 per hour

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, AMC is the employer for you!

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.