Assistant Manager

Applebee's Neighborhood Grill + Bar; Puyallup (WA); Presencial; USD 50.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Health benefits

Profit-sharing opportunities

Paid vacation and sick leave

Descripción de la vacante

A leading restaurant chain in Puyallup, WA is seeking an Assistant Manager to oversee daily operations, ensure exceptional guest service, and develop team members. Candidates should possess 2-3 years of restaurant management experience. Compensation ranges from $17.48 to $25 per hour with potential bonuses. Benefits include competitive wages, medical/dental coverage, and paid time off. Join a diverse and inclusive team committed to delivering great dining experiences.

Formación

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Responsabilidades

• Ensure timely, friendly service according to company guidelines.
• Cultivate a culture in alignment with core values.
• Respond immediately to verbal guest complaints.
• Maintain departmental inventory levels and perform line checks.
• Effectively schedule employees to meet sales demands.

Conocimientos

Restaurant management experience

Customer service skills

Leadership skills

Descripción del empleo

Job Overview

Flynn Applebee's, a premier brand of Flynn Group, is seeking an Applebee's® Assistant Manager to lead the day‑to‑day operations of one of our 460 restaurants across the United States. The role focuses on delivering excellent guest experiences, maintaining operational standards, and developing team members.

Responsibilities

• Ensure timely, friendly service according to company guidelines and achieve established unit objectives.
• Cultivate a culture in alignment with Flynn Applebee’s core values and the Premier Card.
• Respond immediately and correct all verbal guest complaints.
• Prioritize guest contact by completing table visits as set by Flynn Applebee’s standards.
• Maintain departmental inventory levels and perform line checks to meet company standards.
• Effectively schedule employees to meet sales demands.
• Maintain safety and security programs, ensuring compliance with policies and local, state, and federal regulations.
• Promote and lead restaurant organization, cleanliness, and sanitation.
• Perform routine maintenance and report needed repairs to the General Manager/Area Director.
• Recruit, counsel, and train staff using Flynn | Applebee’s training procedures.
• Conduct one‑on‑one sessions, performance documentation, and written evaluations.
• Provide calibrated feedback, monitor performance, and document disciplinary situations as needed.
• Control costs within the assigned department and prepare accurate daily paperwork.
• Ensure sanitation meets or exceeds Health Department and Flynn Applebee’s standards.
• Serve as a role model for managers and employees, assisting in all positions as necessary.
• Use the Management Development Program for continuous growth of leadership skills and proficiencies.

Qualifications

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications (plus).

Compensation

Assistant Managers earn $17.48 to $25 per hour (approximately $50,000 to $71,500 annually based on a 50‑hour work week) with potential monthly bonus, where applicable by location.

Benefits

• Competitive wages and profit‑sharing/bonus opportunities.
• Medical, dental, vision, HSA.
• Short‑term and long‑term disability, life, hospital indemnity, critical illness, AD&D, legal, and 401(k) with match.
• Paid vacation and paid sick leave; managers with 6 months of continuous employment receive 5 days of PTO until their 1st anniversary.
• Additional vacation time ranging from 40 to 200 hours per year based on years worked.
• Part‑time managers receive prorated PTO based on employment percentage.
• Profit‑share bonus eligibility.

Physical Standards

• Work various shifts, including weekends.
• Stand and maintain mobility for up to ten (10) hours.
• Safely lift up to 50 pounds.
• Read, write, and possess finger and hand dexterity for using small tools and equipment.

Equal Employment Opportunity

Flynn Group is an equal‑opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require any accommodations throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!