Assistant Manager

Goodwill; Pittsburgh (Allegheny County); On-site; USD 40,000 - 42,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking an Assistant Store Manager to assist the Store Manager in the operations of the retail outlet, oversee operations, and supervise staff in the absence of the Store Manager. Local travel may be required, and it is a regular, full-time, non-exempt position.

The role focuses on leadership, staff development, policy adherence, and delivering strong customer service while helping the store meet sales goals and maintain a welcoming appearance.

Qualifications

• High school diploma or equivalent and at least 1 year of management experience.
• Strong leadership and customer service skills.
• Excellent oral and written communication; organized and problem-solving.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers, ensuring that production and quality goals are achieved and sales expectations are met and that the store operates in an efficient manner.
• Ensure a positive application of organizational policies and procedures by all staff and retail facilities so they operate in such a manner as to reflect a positive internal and external appearance.
• The qualified candidate will have excellent oral/written communication skills; possess organizational, problem solving, and management skills, and be customer/detail oriented.

Skills

Leadership

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s "Most Inspiring Companies".

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

Are you searching for a fun and meaningful career in Retail that goes beyond collecting a pay check? Goodwill of Southwestern Pennsylvania is seeking enthusiastic and energetic people looking to grow a career in Retail while feeling like their work adds value to the community! As the Assistant Store Manager you will assist the Store Manager in the operations of the retail outlet, oversee operations of the store, and supervise assigned personnel in the absences of Store Manager.

Duties will also include but are not limited to:

• Provide leadership and direction to staf, program participants, donors, and customers, ensuring that production and quality goals are achieved and sales expectations are met and that the store operates in an efficient manner.
• Ensure a positive application of organizational policies and procedures by all staff and retail facilities so theyoperate in such a manner as to reflect a positive internal and external appearance.
• The qualified candidate will have excellent oral/written communication skills; possess organizational, problem solving, and management skills, and be customer/detail oriented.

Status:Regular, Full-time, Non-exempt

Travel: Local travel may be required.

External Hiring Range: $19.00-$20.00/hour

Qualifications:

• High school diploma or equivalent AND at least 1or more years’ experience in Management required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.