Assistant Manager

Gaucho Parrilla Argentina; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

Gaucho Parrilla Argentina is a full-service restaurant located in the heart of the Cultural District in downtown, Pittsburgh PA. Inspired by the cuisine and culture of South America, our wood burning grill infuses the flavors and aromas of fire and smoke into our food, beverage and dining experience.

We have proudly served the community for over 12 years and are looking to grow a team of qualified industry professionals to lead our efforts into the future.

Qualifications

• Minimum 2+ years high volume restaurant management experience.
• Strong leadership and people skills to manage guests and staff.
• Experience with FOH service, POS reporting and vendor relations.
• Familiar with inventory control and scheduling processes.
• Ability to train staff and supervise closing duties.

Responsibilities

• Assist in floor operations and sales; manage drinks and food service.
• Train new hires and integrate them into Gaucho’s daily operations.
• Monitor guest satisfaction and address operational mishaps.
• Execute comps, voids or discounts to support a positive guest experience.
• Maintain inventory for FOH pars and bar; update menus as needed.
• Produce EON and other reports; close the building each night.

Skills

Restaurant management

Leadership

Conflict resolution

POS reporting

Vendor relations

FOH service

Inventory management

Scheduling

Closing duties

Tools

POS systems

Job description

Assistant Manager Job Description -

Requirements :

• Minimum 2+ years high volume restaurant management experience.
• Positive attitude towards growth in coworkers and oneself.
• Trending consistency in time and attendance.
• Awareness and an aptitude towards conflict resolution and mediation with upset guests.
• Strong leadership and people skills needed to manage guests and staff interactions.
• Experience with every aspect of FOH service from food running to bar management, kitchen experience preferred.
• Strong time management and organizational skills.
• Inventory management experience.
• Scheduling experience.
• Training for or previous experience with closing duties and closing up a restaurant.
• Experience with executing operational changes.
• Understanding and certification required for PLCB and serve safe compliance.
• Familiar with table touching and obtaining guest feedback.
• Strong Microsoft office suite skills.
• Experience with reporting from POS systems.
• Understanding of vendor relations.
• Able to foster growth with employees and help cultivate their ongoing education.

Job Duties (not limited to but including) :

• Assisting in all aspects of floor operations and sales, running drinks and food, helping maintain a properly stocked floor, and aiding with menu related questions from co-workers.
• Training new hires and helping them integrate into Gaucho’s daily operations. Following standard procedures relating to POS usage, health and safety violations, guest interaction and sales tactics.
• Keeping a trained eye out for discontent guests or operational mishaps and hazards, observing overall execution of service in the building.
• Execute comps, voids or discounts for staff and customers to ensure a positive guest experience.
• Table touch and provide a positive interaction with guests, while procuring feedback and perspective from customers that can be used for further growth in our guest’s experiences.
• Maintaining and placing inventory orders for FOH pars and bar inventory.
• Updating online menus and physical print menus for the building based off changes received while following the templated guidelines.
• Maintaining communication with management via EON reporting as well as consistently providing reporting, not limited to but including product mix reports, labor reports, sales reports and CVD reports.
• Counting down bar drawers, receiving servers closing cash due and putting together EON numbers as well as the deposits, paperwork and tips for pooling.
• Verifying completion of EON checklists for FOH staff in the building.
• Finalizing any closing duties required for the building and locking up.
• Personally striving to maintain a positive work environment and ongoing growth for the employees surrounding you.

Gaucho Parrilla Argentina is a full-service restaurant located in the heart of the Cultural District in downtown, Pittsburgh PA. Inspired by the cuisine and culture of South America, our wood burning grill infuses the flavors and aromas of fire and smoke into our food, beverage and dining experience.
We are proud to have served the community for over 12 years and look forward to growing a team of qualified industry professionals to lead our efforts into the future.