Assistant Manager

HairClub; Phoenix (AZ); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health benefits (medical, dental, life

401(k) retirement plan with company 2

Tuition reimbursement

Paid vacation, holidays, and personal‑

Company-paid training

Job summary

HairClub is seeking an Assistant Center Manager in Phoenix to support the center manager in growing revenue, enhancing client experience, and driving profitability. You will engage clients, understand their needs, and guide them through hair loss solutions to boost confidence.

This role goes beyond sales, offering the opportunity to make a meaningful difference in clients’ lives while growing with HairClub through service excellence and teamwork.

Qualifications

• At least one year of management or administrative experience is required.
• Relevant sales and long-term client relationship experience is a plus.
• Excellent communication and team-leading skills are essential.

Responsibilities

• Establish strong and collaborative relationships with clients.
• Ensure collection of monthly client fees.
• Ensure successful conversions/ renewals, membership changes, and add-on sales.
• Facilitate new client protocol and manage client benefits usage.
• Provide sales backup while complying with business rules and standards.
• Perform duties such as center organization, payroll processing, performance management, supervising, and employee training.

Skills

Management experience

Consultative sales

Communication

Team leadership

Education

Bachelor's degree in business

Job description

As an Assistant Center Manager you will play a crucial role in assisting the center manager in all of the operations of center which includes growth, revenue, experience and profitability. If you are a compassionate, driven and motivated individual, this job is for YOU! You will get to know the client and ask the right questions to help them find the right hair loss solution for their specific needs and lifestyle and guide them through their hair loss journey.

This is more than a sales position. You’ll have the ability to truly make a difference in someone’s life and help our clients put hair loss in their control to regain their confidence.

What you should expect to do :

• Establish strong and collaborative relationships with clients
• Ensure collection of monthly client fees
• Ensure successful conversions/ renewals, membership changes, and add-on sales
• Facilitate new client protocol and manage client's benefits usage.
• Provide sales backup while complying with business rules and sales professional standards
• Perform duties as assigned such as center organization and cleanliness, processing payroll, performance management, supervising, and employee training, etc.

Qualifications:

• At least one (1) At least one (1) year of management or administrative experience; strong consultative sales experience a plus
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills

Bachelor's degree with a major in business preferred or equivalent work experience

Receive the best benefits in the industry, including:

• Create additional opportunities with local networking, personal social media, and promoting the HairClub brand.
• Paid vacation days, paid holidays, and personal days starting the day you are hired!
• Comprehensive health benefits (medical, dental, life insurance and more)
• A 401(k)-retirement savings plan with company match after one year!
• Tuition reimbursement after one year!
• Company-paid training when you are hired and throughout your career with HairClub.

Are you a People Leader looking for a challenge and a place to GROW, look no further!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.