Assistant Manager

Hand & Stone Franchise Corp; Phoenix (AZ); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Promotional opportunities

Competitive salary

Health insurance

Vacation

Paid cruise for top performers

Employee discounts

Job summary

A successful spa franchise located in Phoenix, Arizona, is seeking an Assistant Manager to oversee team operations and drive membership sales. This full-time role requires strong leadership skills, a commitment to excellence, and the ability to create a fun, motivated work environment. The position offers a competitive salary range of $40,000 to $45,000 per year, along with benefits such as health insurance, promotional opportunities, and a paid cruise for top performers.

Qualifications

• At least two years experience managing teams.
• Strong organizational and planning skills.
• Experience in a hospitality, spa, retail, or fitness setting.

Responsibilities

• Drive membership sales for the spa.
• Manage spa associates while motivating the team.
• Conduct team building activities including hiring and training.
• Deliver great customer service to clients.
• Maintain a professional spa environment.

Skills

Attention to detail

Commitment to excellence

Sales skills

Organizational skills

Interpersonal skills

Leadership

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Are you looking for an opportunity for a career with significant growth potential? Are you dedicated to your career, love sales, and leading people? Purple Eagle owns seven Hand and Stone Massage and Facial Spa franchises in Arizona and California with plans to grow to over 50 in the next five years. We are growing aggressively and need strong leaders. The only thing holding us back from growing is people.

We currently have an Assistant Manager position open for our Paradise Valley, AZ location. As a manager, you will manage the overall team and provide leadership, coaching, development and direction to all team members. You will be responsible to ensure financial success and provide exceptional customer service overall to both team members and clients.

What We Offer

• Promotional opportunities & career path
• Competitive salary and performance based bonus
• Benefits including health insurance & vacation
• All expense paid cruise for 2 to Mexico (for top performers)
• 1 Free Massage/Facial per month
• Employee discounts on Dermalogica & Clarity

Duties

• Drive membership sales for the spa
• Effectively manage spa associates, estheticians and therapists while motivating the team in a fun, fast paced environment
• Team Building including interviewing, hiring, training, and scheduling
• Selling memberships and delivering great customer service to existing and new clients
• Maintaining a professional and impeccable spa environment for members, guests and employees
• Meet monthly, quarterly and annual membership, product and gift card goals
• Working various and changing days and hours (weekend days, opening and closing required)
• Expect to work 45-50 hours a week

Job Requirements

• A strong attention to detail
• A commitment to excellence
• At least two years experience managing teams
• A passion for people and sales
• High level of enthusiasm
• Strong organizational/planning and computer skills
• Some Retail or sales experience with “membership based” sales model is a huge plus
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Relevant and successful experience in a hospitality, spa, retail, or fitness setting while holding a position of responsibility
• You must me FUN!!!

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Compensation: $40,000.00 - $45,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.

"Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients' needs 100%."