Assistant Manager

The Melt; Phoenix (AZ); On-site; USD 29,000 - 36,000; Full time

Job summary

The Melt in Phoenix, AZ is hiring an Assistant Manager for a full-time role. You will work closely with the General Manager, lead crew shifts, and ensure smooth store operations, guest satisfaction, and food safety.

Compensation ranges from $21.00 to $26.00 per hour, with any shift. Candidates should have 1–2 years of restaurant management experience and a positive, collaborative leadership style, plus the ability to work 40–50 hours weekly, including weekends.

Qualifications

• 1–2 years of restaurant management in fast casual, QSR, or mid-scale casual dining.
• Strong interpersonal skills and ability to learn quickly and work as part of a team.
• Able to work under pressure and multi-task in a fast-paced environment.
• Must have an exceptional work ethic.
• Must be 16 or older to apply.
• Available to work 40–50 hours per week, including weekends.
• Must be happy and positive with a collaborative leadership style.

Responsibilities

• Lead and direct crew shifts as manager‑in‑charge of store.
• Partner with General Manager to coach, counsel and direct Crew Members.
• Ensure a positive team environment and maintain a calm professional demeanor always.
• Provide clear, specific, timely and respectful coaching and feedback to Crew to ensure operational excellence and improve Crew performance.
• Participate in the staff planning, interviewing and hiring process for new Crew Members.
• Ensure 'I Love It Here' experience for every guest.
• Ensure standards are consistently met for speed of service, order accuracy, product quality and store cleanliness.
• Handle problem resolution with composure while living The Melt values.
• Inspire, motivate and coach Crew Members to their very best performance.
• Execute opening and closing duties – opening shift, shift change and closing shift procedures.
• Ensure food quality, food safety and store cleanliness.
• Follow all health, safety and sanitation guidelines.
• Manage shift schedule and utilize deployment tools to maximize shift performance.
• Manage inventory needs by ordering, receiving and storing items according to procedures.
• Follow cash management and cash register policies and ensure all Crew follow procedures.

Skills

Leadership

Teamwork

Interpersonal skills

Multi-tasking

Work ethic

16+ years age

40-50 hours/week

Job description

Job Location: Phoenix, AZ 85032.

Position: Assistant Manager (Full Time). Salary: $21.00 - $26.00 per hour. Shift: Any Shifts.

Position Description

Title: Assistant Manager

Reports To: General Manager

As a primary management team member, the Assistant Manager works directly with the General Manager in the overall operations of the store. Reporting directly to the General Manager, the Assistant Manager acts as store leader in the absence of the General Manager.

Responsibilities

• Lead and direct Crew shifts acting as manager‑in‑charge of store.
• Partner with General Manager to coach, counsel and direct Crew Members.
• Ensure a positive team environment and maintain a calm professional demeanor always.
• Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to Crew to ensure operational excellence and improve Crew performance.
• Participate in the staff planning, interviewing and hiring process for new Crew Members.
• Ensure "I Love It Here" experience for every guest.
• Ensure standards are consistently met for speed of service, order accuracy, product quality and store cleanliness.
• Handle problem resolution with composure while living The Melt values.
• Inspire, motivate and coach Crew Members to their very best performance.
• Execute opening and closing duties – opening shift, shift change and closing shift procedures.
• Ensure food quality, food safety and store cleanliness.
• Follow all health, safety and sanitation guidelines.
• Manage shift schedule and utilize deployment tools to maximize shift performance.
• Manage inventory needs by ordering, receiving and storing items according to procedures.
• Follow cash management and cash register policies and ensure all Crew follow procedures.

Qualifications

• Must be happy and positive with a collaborative leadership style.
• Must have at least 1-2 years of Restaurant Management experience within the Fast Casual, QSR or Mid‑Scale Casual Dining segment.
• Must have strong interpersonal skills and the ability to learn quickly and to work as part of a team.
• Must be able to work under pressure and multi‑task in a fast‑paced environment.
• Must have an exceptional work ethic.
• Must be 16 or older to apply.
• Must be available to work 40‑50 hours per week, including weekends.

All your information will be kept confidential according to EEO guidelines.

"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."