Assistant Manager

Anchor Point Management Group; Pendleton (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager (AGM) for a Taco Bell unit in Pendleton, Oregon. The AGM provides operational coverage, managing staff and ensuring restaurant cleanliness and service quality. Ideal candidates will have prior supervisory experience and be at least 18 years old.

The role requires a strong focus on customer service, inventory management, and team training. Flexibility in working hours is essential, along with excellent communication skills. The position offers a dynamic work environment with opportunities for growth.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for internal candidates with required training.
• Possess a minimum of 6 months in a supervisory role.

Responsibilities

• Greet customers and accurately take orders.
• Prepare and package food according to standards.
• Manage shifts and ensure compliance with laws.
• Analyze sales and adjust staffing as needed.

Skills

Customer service

Team management

Cash handling

Food safety

Communication skills

Inventory management

Education

High school diploma or GED

Job description

Position Summary

The Assistant General Manager (AGM) provides additional management coverage during operating hours and directly supervises operations for an individual Taco Bell unit. Similar to the Restaurant General Manager, the AGM is accountable for the organized, efficient, and profitable operation of the restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The AGM performs hands‑on operational work on an ongoing basis to train employees, respond to guest service needs, and role‑model appropriate skills and behaviors.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to the manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitoring, performance analysis, and share responsibility for cash procedures.
• Assist with schedule creation and deploy the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses on a continual basis and take corrective action to meet or achieve margins and sales targets.
• Maintain day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal candidate who has completed all required learning‑zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service‑related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Come to work with good hygiene.
• Have reliable transportation and be able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners or managers. This job description is intended to describe the general level of work being performed and is not intended to be all‑inclusive.