Assistant Manager

Dunkin' | Couto Network; Peabody (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is hiring an Assistant Manager to direct the restaurant's daily operations and oversee a team delivering exceptional guest service. You will manage staffing, training, and performance to ensure smooth service and strong results.

The role emphasizes driving sales, maintaining a positive work environment, and upholding labor laws, health standards, and brand policies. Growth opportunities are available within the company.

Qualifications

• Direct daily restaurant operations and staffing.
• Hire and supervise team members to deliver guest service.
• Uphold labor laws, health regulations and brand standards.

Responsibilities

• Drive sales and profitability through execution of the business plan.
• Create a positive work environment by training and communicating with Team Members.
• Model professional conduct with customers, Team Members and management.
• Act as a role model by upholding company policies and Dunkin standards.
• Work with integrity, honesty and accountability in all situations.

Skills

Team leadership

Customer service

Training

Communication

Integrity

Accountability

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard