Assistant Manager

Southpaw; New York (NY); On-site; Full time

Job summary

Join Southpaw as an Assistant Manager, where you'll lead teams and enhance guest experiences at a Dunkin' franchise. This role involves supporting daily operations, developing talent, and ensuring the highest service standards in a fast-paced environment. You'll also enjoy competitive pay and growth opportunities within the company.

Benefits

Competitive pay

Flexible scheduling

401k

Paid time off

Employee discounts

Health benefits

Mental health support with 10 free BetterHelp sessions

Qualifications

• Previous leadership experience in restaurant, retail, or food service preferred.
• Basic math, writing, and computer skills are required.
• Ability to lead by example and stay calm under pressure.

Responsibilities

• Support the Restaurant Manager with daily operations and team development.
• Coach Crew Members and Shift Leaders to success.
• Ensure top-notch guest service, food quality, and cleanliness.

Skills

Communication

Problem-Solving

Job description

1 month ago Be among the first 25 applicants

ASSISTANT MANAGER – LEAD, GROW, SUCCEED WITH DUNKIN'

At Southpaw, our Assistant Managers aren't just running shifts—they're developing teams, driving results, and creating positive guest experiences every single day. If you're a natural leader who thrives in a fast-paced environment and is ready to grow your career, we want you on our team.

What You'll Do

• Support the Restaurant Manager with daily operations, team development, and sales goals
• Coach and guide Crew Members and Shift Leaders to success
• Foster a positive, respectful team culture through feedback and recognition
• Ensure top-notch guest service, food quality, and cleanliness
• Assist in hiring, onboarding, and training new team members
• Oversee scheduling, labor, and inventory to drive efficiency and profitability
• Help execute marketing promotions and product rollouts
  
  

What We're Looking For

• Previous leadership experience in restaurant, retail, or food service preferred
• Strong communication and problem-solving skills
• Basic math, writing, and computer skills
• Ability to lead by example and stay calm under pressure
• A passion for customer satisfaction and team success
  
  

Why You'll Love It Here

• Competitive pay + advancement opportunities
• Hands-on leadership experience
• Flexible scheduling
• 401k
• Paid time off, employee discounts & health benefits (eligibility applies)
• Mental health support with 10 free BetterHelp sessions
• A positive, team-first work environment where your growth matters
  
  

Requirements

• Must meet uniform standards
• Able to work on your feet and operate restaurant equipment
• Willing to work flexible hours, including weekends/holidays
  
  

Pay: $19-$21

Take the next step in your career with a brand people love and a team that supports your success. Apply today and help us keep Dunkin' running strong!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

PI269908521

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Food and Beverage Services

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