Assistant Manager

Huddle House; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation

Sick Pay

Medical

Drug-Free Workplace

Promotion From Within

Flexible Hours

Discounted Meals

Next Day Pay

401k Matching

Job summary

Huddle House in New York, NY seeks an Assistant Manager to support the Restaurant Manager and lead Crew Members and Team Leaders to meet standards. The AM ensures duties are performed and guests receive WOW service. You will monitor staffing, train staff, control labor costs, and create a friendly atmosphere.

Must be 18+ with flexible hours including mornings, evenings, weekends. This role offers growth and a promotion‑oriented environment; benefits include vacation, sick pay, medical coverage,

Qualifications

• High school diploma or equivalent preferred.
• Experience in fast paced restaurant operations is a plus.
• Strong leadership and communication skills are essential.

Responsibilities

• Takes action to ensure WOW service for guests.
• Oversees restaurant operation and staff performance.
• Enforces Quality, Service and Cleanliness standards.
• Monitors staffing levels and labor costs.
• Train Crew Members and provide supervision.
• Support efforts to maximize sales and minimize costs.
• Plan and execute operational routines during shifts.
• Be a positive role model for the team.

Skills

Leadership

People management

Team building

Problem solving

Communication

Initiative

Education

High school diploma or equivalent

Job description

Come join our Rapidly Growing Team at Rocket Enterprises/Huddle House. We are here to make the customer say "WOW!" and it starts with you!

The Assistant Manager assists the Restaurant Manager with management activities and duties. The AM ensures all Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description. Must be a minimum of 18 years of age.

ESSENTIAL FUNCTIONS:

• Takes necessary action to ensure all Guest receive "WOW! Service"; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
• Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs..
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.

EDUCATION:

High school diploma or equivalent (preferred).

HOURS:

Must be able and willing to work flexible hours including morning, evening and weekend shifts

SKILLS AND ABILITIES:

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

Physical Abilities:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50-75 pounds comfortably.
• Work with various cleaning products.

Benefits:

• Vacation
• Sick Pay
• Medical
• Drug-Free Workplace
• Promotion From Within
• Flexible Hours
• Discounted Meals
• Next Day Pay
• 401k Matching

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:
Bringing Friends and Families Together over Delicious Food Served from the Heart.
At Huddle House, we believe it's "YOUR HOUSE. YOUR KITCHEN." Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: "Get comfortable…this is YOUR HOUSE and YOUR KITCHEN".