Assistant Manager

Workstream; New Haven Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Wendy's in Michigan is seeking a restaurant leader to manage daily operations and staff, focusing on staffing, training and scheduling to build a 5-star team. You will identify top talent, help place the right people, and be the face to new hires, ensuring service excellence.

You will coach the team, create a welcoming work environment, drive store sales, and support the GM across people and operations to deliver consistent quality and great customer experiences.

Qualifications

• Minimum of years of experience leading people, preferably in a foodservice environment.

Responsibilities

• Lead and manage daily restaurant operations and staff under the General Manager.
• Provide coaching and development to the team to foster a fun, inviting work environment where staff feel respected and valued.
• Support the GM in all people and operations areas to ensure fresh food is prepared and served to standards.
• Train Shift Managers and Crew Members to perform at their best on every shift.

Skills

People leadership

Staff scheduling

Coaching

Foodservice experience

Education

High school diploma or GED

Job description

Lead a multi-talented team

Under the leadership of the General Manager, you will manage the daily operations and staff of a Wendy’s restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team.

• You will know how to identify 5-Star talent and how to help get the right people in the right places at the right time through effective scheduling. You are also the face of the restaurant to new hires, and crew members’ in-particular will rely on you to teach them how to live Dave’s Legacies and how to “Delight Every Customer.”


• You will support the General Manager in providing coaching and development to the team. Your General Manager will look to you to help create and support a fun, inviting work environment where the team feels respected and valued.


• You’ll support the GM in all people and operations areas for a Wendy’s restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.


• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.


• You show Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.


• You give and take direction like a pro.


• This one’s a no-brainer: you’re key to increasing store sales and profit goals.


• Whether you started out as a Crew Member or you’re coming from another foodservice organization, you believe in Wendy’s and are glad to be a part of our family.

What you bring to the table:

• Minimum of years of experience leading people, even better if you did it in a foodservice environment.


• High school diploma or GED. (Some college experience or military background? Tell us that, too.)


• Demonstrated ability to lead and manage operations in a fast-paced environment.


• Knowledge of food safety procedures and standards


• Flexible work availability.

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.


• Stand for long periods, bend and kneel and be able to lift 25 to 50 pounds.


• Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.


• Wear a headset and understand restaurant equipment from a grill to registers and computers.

We get it. We get you.

Our food isn’t one size fits all and our job opportunities aren’t either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

We are a team based on striving to satisfy guests in a fast paced, fun atmosphere while consistently following procedure and adhering to Wendy’s standards.