Assistant Manager

Wendy's; Broad (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

Wendy's in Arkansas is seeking an Assistant Manager to lead a multi-talented team and oversee daily operations with a focus on staffing, training and scheduling. You’ll coach the crew, model Wendy’s standards, and help drive guest satisfaction while supporting the General Manager.

You’ll ensure smooth shifts, identify talent, and foster a respectful, engaging work environment where team members feel valued and motivated to Delights Every Customer.

Qualifications

• Minimum of years of experience leading people in a fast-paced setting.
• High school diploma or GED.
• Ability to lead and manage operations under pressure.
• Knowledge of food safety procedures.
• Flexible work availability.

Responsibilities

• Identify and place 5-star talent through effective scheduling.
• Coach and develop the team; foster a fun, respectful work environment.
• Support GM in people and operations areas; ensure fresh food is prepared correctly.
• Provide great customer experience; ensure shifts are better than the last.
• Teach shift Supervisors and Crew Members how to perform tasks.
• Contribute to increasing store sales and profits.
• Welcome all team members and integrate new hires into Wendy’s family.

Skills

Leadership

Staffing & scheduling

Training & coaching

Team motivation

Education

High school diploma or GED

Job description

Lead a multi-talented team

Under the leadership of the General Manager, the Assistant Manager will oversee the daily operations and staff of a Wendy’s restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team.

• You will know how to identify 5-Star talent and how to help get the right people in the right places at the right time through effective scheduling. You are also the face of the restaurant to new hires, and crew members’ in-particular will rely on you to teach them how to live Dave’s Legacies and how to “Delight Every Customer.”
• You will support the General Manager in providing coaching and development to the team. Your General Manager will look to you to help create and support a fun, inviting work environment where the team feels respected and valued.
• You’ll support the GM in all people and operations areas for a Wendy’s restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
• You show Shift Supervisors and Crew Members how to do it right, and make sure every shift is better than the last.
• You give and take direction like a pro.
• This one’s a no-brainer: you’re key to increasing store sales and profit goals.
• Whether you started out as a Crew Member or you’re coming from another foodservice organization, you believe in Wendy’s and are glad to be a part of our family.

What an Assistant Manager brings to the table:

• Minimum of years of experience leading people, even better if you did it in a foodservice environment.
• High school diploma or GED. (Some college experience or military background? Tell us that, too.)
• Demonstrated ability to lead and manage operations in a fast-paced environment.
• Knowledge of food safety procedures and standards
• Flexible work availability.

Assistant Manager must be willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to lift 25 to 50 pounds.
• Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.
• Wear a headset and understand restaurant equipment from a grill to registers and computers.

We get it. We get you.

Our food isn’t one size fits all and our job opportunities aren’t either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

The Wendy’s Story

First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.