Assistant Manager

Nothing Bundt Cakes #34 TN; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes in Nashville is seeking an Assistant Manager to maintain an upbeat bakery environment and ensure the delivery of delightful sweets to guests. The role offers clear opportunities for promotion within a growing brand and emphasizes personal growth and customer joy.

You will coach team members, delegate tasks, and manage performance to meet productivity and guest satisfaction goals, while balancing multiple priorities in a fast-paced retail setting.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success coaching others to deliver a superior guest experience, training new team members, directing work, and achieving productivity goals.
• Basic proficiency in Word, Excel and Outlook, and ability to learn new technologies.

Responsibilities

• Lead a team with a guest-focused mindset and motivate staff to deliver excellent service.
• Coach and train new team members and direct the work of others to meet productivity goals.
• Be highly organized, balance priorities, and maintain strong follow-ups.
• Analyze situations, identify issues, and determine appropriate actions to improve guest experience.
• Demonstrate learning agility and a drive for personal growth.

Skills

Guest focus

Interpersonal skills

Team motivation

Effective communication

Delegation

Organization

Problem solving

Learning agility

Education

High school diploma

GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Competitive salary
• Employee discounts

At Nothing Bundt Cakes, the Assistant Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.