Assistant Manager

Popeyes; Muskegon Charter Township (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Popeyes is seeking an Assistant General Manager in Michigan to lead daily restaurant operations, deliver outstanding guest experiences, and mentor a fast-paced team. The role emphasizes safety, quality, and profitability while supporting growth and learning opportunities for career advancement.

The candidate will oversee guest services, manage shifts, forecast staffing needs, and ensure compliance with all safety and sanitation regulations in a high-volume Popeyes restaurant.

Qualifications

• Minimum 1–2 years of supervisory experience in fast-food or retail.
• Strong customer service and conflict resolution skills.
• Ability to work evenings, weekends, and holidays.
• Proven ability to train and coach team members.

Responsibilities

• Oversee guest services and resolve issues.
• Manage daily shift operations and inventory.
• Coach and train crew; schedule staffing.
• Ensure food safety and sanitation compliance.
• Forecast demand and manage ordering.

Skills

Guest service leadership

Team coaching

Shift management

Forecasting staffing

Training delivery

Food safety compliance

Job description

We are seeking an Assistant General Manager to join our team! You will be responsible for providing customers with a memorable fast-food dining experience. The Restaurant Assistant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, and be energized by the opportunity to learn, grow, and explore your career potential.

Essential Duties and Responsibilities

• Oversee guest services and resolve issues.
• Food order and chicken order
• Training and coaching team members
• Running a daily shift
• Forecasting, crew schedule
• Adhere to all safety and sanitation regulations.
• Supervise product production.
• Food order and chicken order
• Training and coaching team members
• Unloads and stocks inventory items as needed
• Prompt and regular attendance on assigned shifts
• Acts with integrity and honesty, and promotes the culture of Popeyes
• Must be at least eighteen (18) years of age.
• Comfortable working in a fast-paced environment
• Ability to interact in a positive and professional manner with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Available to work evenings, weekends, and holidays

Physical Demands

• Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently
• Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
• Consistently operates registers
• Consistently handle product preparation
• Consistently kneel and follow proper lifting procedures
• Frequently stoop and pick up supplies and trash
• Consistently push to open and close door to store and storage shed as well as cooler and freezers
• Consistently stand during serving customers and training
• Consistently talk to and listen to fellow team members and Guests
• Consistently lifts for product preparation, stocking, and inventory

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.