Assistant Manager

Far West Services, LLC; Monroe (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the food service sector is looking for an enthusiastic Assistant Manager to help lead a dynamic team. This role is a stepping stone to becoming a General Manager, where you'll be immersed in the vibrant culture of the restaurant. Your responsibilities will include driving operational excellence, providing exceptional customer service, and fostering a positive work environment. If you are passionate about teamwork and dedicated to the brand's success, this is an exciting opportunity to grow your career in a supportive and fun atmosphere.

Benefits

Medical, Dental, and Vision Insurance

Life Insurance ($25k provided by the company)

401(k) with 4% match after 90 days

Paid Time Off (PTO)

Qualifications

• 2 years of previous food service or restaurant supervisory experience preferred.
• Food Handler Certification required for the role.

Responsibilities

• Assist the General Manager in meeting store goals and support all positions.
• Drive operational excellence by increasing sales and controlling costs.

Skills

Food Service Experience

Customer Service

Leadership Skills

Problem-Solving

Communication Skills

Education

Food Handler Certification

2 years supervisory experience

Tools

POS System

Computer Skills

Job description

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Far West Services, LLC provided pay range

This range is provided by Far West Services, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $22.00/hr

As Assistant Manager, you will work closely with your General Manager and team to ensure the success of your Wingstop Restaurant. This role is preparing you to become a future General Manager. You must convey the Wingstop culture to fellow team members and be a creative team player passionate about hard work, having fun, and demonstrating sincere dedication to the brand's success.

Qualifications/Education/Experience

• 2 years of previous food service, retail, or restaurant supervisory experience preferred
• Food Handler Certification required
• 6 months experience using a computer and POS system
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours including mornings, evenings, weekends, late nights, and holidays

Key Responsibilities

• Assist the General Manager in meeting store goals and support all positions when necessary
• Drive operational excellence by increasing sales and controlling costs
• Create a safe and positive environment for team members and guests
• Maintain composure during high volume or unusual events
• Develop positive relationships with team members and address their needs
• Provide excellent customer service and respond to guest needs
• Assist in recruiting, training, scheduling, and developing team members
• Follow cash management policies and ensure proper practices
• Track inventory and manage orders, ensuring accurate records
• Resolve guest issues efficiently and positively
• Maintain operational standards and communicate maintenance needs
• Use company tools to coach and develop team members and ensure risk management standards

Knowledge, Skills, and Abilities

• Genuine desire to serve guests
• Calm and tactful demeanor in difficult situations
• Ability to manage multiple projects with urgency
• Strong communication and interpersonal skills
• Leadership skills to manage and motivate a diverse team
• Problem-solving and quick learning abilities
• Ability to lift and carry up to 50 pounds and stand for long periods
• Meet safety and quality standards, including providing quality food, cash handling, and store security

Benefits

Eligible employees can receive:

• Medical, dental, and vision insurance
• Life insurance ($25k provided by the company)
• 401(k) with 4% match after 90 days
• PTO

Hourly pay range: $18.00 - $24.00 per hour, with total annual compensation up to $50K including benefits.

Additional Information

WINGSTOP - FWS is an independent franchisee and an Equal Opportunity Employer.