Assistant Manager

Applebee's Neighborhood Grill + Bar; Minneapolis (MN); On-site; USD 2,118,748 - 3,642,374; Full time

Job summary

A restaurant management company seeks an Assistant Manager in Minneapolis, Minnesota. The role involves overseeing daily operations, ensuring excellent customer service, and managing staff performance. Candidates should possess 2-3 years of management experience in a restaurant, with certifications in food and alcohol safety as a plus. Competitive salary ranging from $15.38 to $26.44 per hour based on experience, with potential for bonuses. The working environment values inclusivity and offers training for all staff.

Qualifications

• Must have 2-3 years of restaurant management experience.
• Certifications in food and alcohol safety are preferred.

Responsibilities

• Ensure timely, friendly service and compliance with company standards.
• Respond to guest complaints efficiently and effectively.
• Manage departmental inventory and maintain standards for food presentation.
• Train and develop team members while monitoring performance.

Skills

Restaurant management experience

Customer service

Leadership skills

Inventory management

Education

Serve Safe Food certification

Serve Safe Alcohol certification

Job description

Flynn Group, founded by Greg Flynn, grew to become the world’s largest Applebee’s franchisee with over 460 restaurants in 24 states. The company now operates additional premier brands such as Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness.

Position Summary

As an Applebee's® Assistant Manager, you will be engaged in all aspects of daily restaurant operations, ensuring guests and staff deliver a passionate experience every day.

Essential Duties and Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving the established objectives of the unit.
• Cultivates a culture in accordance with Flynn Applebee’s core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee’s standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant organization, cleanliness and sanitation.
• Performs routine maintenance and immediately reports needed repairs.
• Promotes quality recruitment and referrals of potential team members and management candidates.
• Promotes Flynn Applebee’s training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
• Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
• Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
• Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
• Assures compliance with company policies, practices and procedures.
• Responsible for controlling cost in the assigned department.
• Compliance with local, state and federal laws, regulations and guidelines.
• Drives bi‑weekly / weekly food and liquor inventories at the AD/GM’s request.
• Responsible for preparing and submitting accurate daily paperwork.
• Assures sanitation standards meet or exceed Health Department and Flynn Applebee’s standards.
• Provides a role model for managers and employees.
• Develops self on all store related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant.
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

• At least 2‑3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Compensation

Applebee's® Assistant Managers: $15.38 to $26.44 per hour (approximately $44,850 to $68,500 annually) based on a 50‑hour work week. Potential for monthly bonus, where applicable by location.

Physical Standards

• Work various shifts ranging in hours, including weekends.
• Stand and exert well‑paced mobility for up to ten (10) hours in length.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.

Equal Employment Opportunity

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! For a copy of Flynn Group’s Workplace Privacy Notice, please visit https://flynn.com/privacy-policy/