Assistant Manager

Burger King; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A well-known fast-food chain in Miami is seeking an Assistant Manager to lead restaurant operations. The successful candidate will focus on profitability, guest service, and the development of team members. The role requires previous quick service restaurant experience and the ability to manage operational standards. This position offers growth opportunities in a dynamic environment.

Qualifications

• Must be at least eighteen (18) years of age.
• 1-2 years of previous quick service restaurant experience, management experience preferred.
• Some understanding of P&L interpretation and management.

Responsibilities

• Manage inventory costs and perform regular inspections.
• Motivate team members to exceed guest expectations.
• Ensure restaurant upholds operational and brand standards.

Skills

Guest service

Operations management

Coaching and feedback

Inventory management

Education

High School Diploma or GED

2 years of college (preferred)

Job description

Overview

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Responsibilities

PROFITABILITY

• Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

GUEST

• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility

PEOPLE

• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards
• Performs duties of Hourly Shift Coordinator when necessary

Qualifications and Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability