Assistant Manager

Abercrombie & Fitch Co.; Metairie (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Paid volunteer day per year

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

401(k) with company match

Training and development

Career advancement—promoting from with

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in a leadership role to drive customer experience, oversee daily store operations, and lead a diverse team. You will employ your fashion knowledge, manage floorset updates, and engage customers with expert styling and product insight.

This role promotes from within based on performance and culture fit. Responsibilities include supervising staff, scheduling, payroll, and development.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Inclusion & Diversity Awareness.
• Ability to show up in a fast-paced and challenging environment.
• Strong interpersonal and communication skills.
• Drive to achieve results.
• Adaptability / Flexibility.
• Multi-Tasking.
• Fashion Interest & Knowledge.

Responsibilities

• Customer Experience
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Skills

Supervisory experience

Customer service

Interpersonal communication

Problem-solving

Inclusion & diversity awareness

Adaptability

Multi-tasking

Fashion knowledge

Results-driven

Education

Bachelor’s degree

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast-paced and challenging environment
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi-Tasking
• Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU