Assistant Manager

Massage Envy Franchising, LLC; Mentor (OH); On-site; Full time

Job summary

An established industry player is seeking a passionate Assistant Manager to join their team. This role is pivotal in driving sales goals and enhancing customer experiences while fostering a positive work culture. The ideal candidate will have a strong background in sales and management, with the ability to motivate and develop a diverse team. As a leader, you will ensure that both clients and team members feel valued and empowered. If you are ready to make a difference and align with core values of optimism and excellence, this opportunity is perfect for you.

Benefits

Hourly rate and bonus opportunities

Excellent Medical Plans

Dental & Vision Insurance

Paid Time Off

Comprehensive 401k package

40% discount on products

Employee Referral Bonuses

Free massage/skincare services monthly

Qualifications

• Experience in retail management and spa management is highly preferred.
• Strong background in sales and customer service is essential.

Responsibilities

• Support the General Manager in day-to-day operations.
• Drive sales goals and provide an amazing customer experience.

Skills

Sales Management

Customer Service

Team Building

Staff Training

Administrative Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Overview

At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations.

Are you an experienced Assistant Manager with demonstrated success driving sales goals and providing an amazing customer experience? Are you passionate about building teams, developing talent, and helping people feel their best? If the answer is "YES", we want you on our team.

As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location.

Our Assistant Managers…

1. Have experience at an assistant management or sales lead level
2. Can motivate multiple employees in diverse fields
3. Will have a successful track record in goal management
4. Always displays a friendly, motivated, and sales driven attitude

Requirements:

1. Experienced in sales and customer service in a retail setting
2. Experienced in training staff
3. Experienced in spa management (Highly Preferred)
4. Retail management experience (Strongly Preferred)
5. Strong administrative/back office skills (Required)

Benefits

1. Compensation that includes hourly rate and bonus opportunities
2. Excellent Medical Plans
3. Dental & Vision Insurance
4. Paid Time Off
5. Comprehensive 401k package
6. 40% discount on products
7. Employee Referral Bonuses
8. Free massage/skincare services monthly

Range of Pay: $18.00 - $20.00 + Bonus Opportunity

Location: (Insert Address Here)

The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike.

As the connector between PCRK leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal.

A team is only as strong as its leaders, so we're looking for people who have what it takes to bring out the best in everyone!

If you align with our Massage Envy Values- Optimism, Excellence, Consistency, Gratitude & Empathy, we can’t wait to meet you!

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID

2025-237447