Assistant Manager

RocketFast! Car Wash; Magnolia (AR); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Paid weekly

Free weekly car wash

Paid sick leave and vacation

401k with employer match

Job summary

RocketFast! Car Wash in Magnolia, Arkansas is looking for a full-time Sales Associate dedicated to delivering outstanding customer service and assisting the Site Manager in operations. This role includes managing team members, resolving customer issues, and ensuring safety and cleanliness at the facility. The position offers a competitive annual salary of $45,000, with additional sales bonuses and a comprehensive benefits package, including paid sick leave and a 401k plan with employer match.

Responsibilities

• Assist the Site Manager with overall site operation.
• Fulfill and promote the company’s mission and values.
• Resolve customer concerns and complaints.
• Train and coach the wash team frequently.
• Maintain incident reports for all accidents.

Skills

Strong interpersonal skills

Computer literate

Enjoy working outdoors

Mechanically inclined

Organized

Excellent verbal and written communication

Job description

RocketFast! Car Wash is looking for an excited go-getter to be the smiling face of our sales program. Do you enjoy working outside and interacting with customers? This is the place for you! You will assist the Site Manager with overall site operation with emphasis on customer service, staffing, equipment and site maintenance, sales and wash volume, quality, and performance.

Job Duties

• Fulfill and promote the company’s mission and values (represented by the WASH acronym).
• Assist the Site Manager with overall site operation.
• Strive to surpass customer expectations.
• Resolve customer concerns, complaints, and damage claims.
• Maintain incident reports for all accidents reported at the store while the manager is off-duty.
• Assist in recruiting, hiring, training, and termination process of team members.
• Train and coach the wash team frequently to emulate company safety, customer relations, wash procedures, and to comply with all company policies.
• Maintain accurate records and generate reports as requested.
• Complete opening and closing duties.
• Assist in the management of chemical and vending inventory.
• Interact with suppliers as needed.
• Perform equipment maintenance procedures as scheduled.
• Repair equipment (or coordinate repair) as necessary.
• Maintain a clean, attractive, safe facility.
• Enforce safety standards.
• Maintain budgeted operational costs.
• Handle cash transactions/deposits ethically, efficiently, and accurately.
• Comply with RocketFast! Employee Handbook.
• Other responsibilities and tasks as necessary.

Skills

• Strong interpersonal skills.
• Computer literate.
• Enjoy working outdoors.
• Mechanically inclined.
• Organized.
• Excellent verbal and written communication.

About RocketFast! Car Wash

Our mission is to provide an exceptional customer experience in a fun, friendly, and clean environment and to exhibit a positive family and community spirit in everything we do.

WASH Acronym

• W - WELCOME our customers and let them know we appreciate them.
• A - ALWAYS be ATTENTIVE to our customers and ALWAYS have a great ATTITUDE.
• S - SMILE - It makes people happy.
• H - HELPFUL- Show helpfulness to our customers. If a customer needs assistance, help them. Don’t wait for them to ask.

Job Type

Full-time

Pay

• $45,000 annual salary.
• Monthly sales bonuses.
• Commission on all sales.

Benefits

• Paid weekly.
• Rotating schedule.
• Free weekly car wash.
• Paid sick leave and vacation.
• 401k with employer match.