Assistant Manager

Massage Envy; Louisville (KY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Excellent Medical Plans

Paid Time Off

45% discount on products

Free massage/skincare services monthly

Job summary

Massage Envy in Louisville, KY seeks an Assistant Manager to support the General Manager in daily operations and to lead a high-performing team focused on delivering exceptional client experiences.

You will drive sales, mentor staff, and ensure smooth store performance while upholding Massage Envy values and brand standards.

Qualifications

• Experienced in sales and customer service in a retail setting.
• Experienced in training staff.
• Experienced in spa management (Highly Preferred).
• Retail management experience (Strongly Preferred).
• Strong administrative/back office skills (Required).

Responsibilities

• Drives sales goals, builds teams, develops talent, motivates team, and delivers an amazing customer experience.
• Acts as the connector between leadership, team members and clients to align toward goals.
• Oversees day-to-day operations of the location in partnership with the General Manager.

Skills

Sales leadership

Customer service

Staff training

Spa management

Retail management

Administrative support

Job description

4600 Shelbyville Road, #208, Louisville, KY 40207 • Massage Envy - PCRK

Description

At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations.

The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike.

As the connector between leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal.

As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location.

• Have experience at an assistant management or sales lead level
• Can motivate multiple employees in diverse fields
• Will have a successful track record in goal management
• Always displays a friendly, motivated, and sales driven attitude

Requirements

• Experienced in sales and customer service in a retail setting
• Experienced in training staff
• Experienced in spa management (Highly Preferred)
• Retail management experience (Strongly Preferred)
• Strong administrative/back office skills (Required)
• Compensation that includes hourly rate and bonus opportunitiesExcellent Medical Plans
• Paid Time Off
• 45% discount on products
• Free massage/skincare services monthly

Range of Pay: $19-$22 per hour DOE + Commission Opportunity

A team is only as strong as its leaders, so we're looking for people who have what it takes to bring out the best in everyone! If you align with our Massage Envy Values- Optimism, Excellence, Consistency, Gratitude & Empathy, we can’t wait to meet you!

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.