Assistant Manager

PCRK Group; Louisville (KY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental/Vision

Paid time off

401k

Product discounts

Referral bonuses

Free services

Job summary

Massage Envy is seeking an Assistant Manager in Louisville to support daily operations, drive sales, and lead a high-performing team. You will coach staff, ensure excellent client experiences, and coordinate with leadership to meet goals.

The role emphasizes leadership, training, and operational excellence within a retail/spa environment, offering a structured bonus opportunity and comprehensive benefits.

Qualifications

• Experience in sales and customer service in a retail setting.
• Experience in training staff.
• Experience in spa management (Highly Preferred).
• Retail management experience (Strongly Preferred).
• Strong administrative/back office skills (Required).

Responsibilities

• Oversee day-to-day location operations and support the General Manager.
• Motivate and develop the team to achieve sales and service goals.
• Deliver an exceptional customer experience and uphold brand standards.

Skills

Sales leadership

Customer service

Staff training

Spa management

Retail management

Admin skills

Job description

Description

At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations.

The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike.

As the connector between leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal.

As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location.

Our Assistant Managers…

• Have experience at an assistant management or sales lead level
• Can motivate multiple employees in diverse fields
• Will have a successful track record in goal management
• Always displays a friendly, motivated, and sales driven attitude

Requirements

• Experienced in sales and customer service in a retail setting
• Experienced in training staff
• Experienced in spa management (Highly Preferred)
• Retail management experience (Strongly Preferred)
• Strong administrative/back office skills (Required)

Benefits

• Compensation that includes hourly rate and bonus opportunities
• Excellent Medical Plans
• Dental & Vision Insurance
• Paid Time Off
• Comprehensive 401k package
• 45% discount on products
• Employee Referral Bonuses
• Free massage/skincare services monthly

Range of Pay: $19-$22 per hour DOE + Commission Opportunity

Location: St.Matthews: 4600 Shelbyville Rd #208 , Louisville, KY 40207

A team is only as strong as its leaders, so we're looking for people who have what it takes to bring out the best in everyone! If you align with our Massage Envy Values- Optimism, Excellence, Consistency, Gratitude & Empathy, we can't wait to meet you!

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.