Assistant Manager

Kim's Convenience Stores, Inc.; Lone Oak (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Kids for the Future is seeking an Assistant Manager to supervise staff, oversee day-to-day store operations, and ensure customer satisfaction. You will schedule, train employees, manage inventory levels, and handle cash and shrinkage while driving sales and maintaining brand standards.

The role requires leadership, reliability, and the ability to enforce policies and procedures. The position includes shifting schedules, safety compliance, and daily reporting responsibilities across multiple

Qualifications

• Experience supervising staff or teams.
• Strong customer service and communication skills.
• Ability to train new employees and coach performance.

Responsibilities

• Assist in recruiting, hire recommendations, and train positive team members.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints promptly and professionally.
• Implement daily procedures to keep the store clean, stocked, organized, and well kept.
• Ensure merchandise is stocked, displayed attractively, priced correctly, and displayed safely.
• Supervise and discipline employees per company policy.
• Monitor daily gasoline price comparisons and report to corporate office.

Skills

Leadership

Customer Service

Training

Inventory Control

Cash Handling

Job description

• Location 412 Church St,Lone Oak, TX, 75453,United States
• Employee Type FT Non-Exempt
• Manage Others Yes

Description

An Assistant Manager supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. An Assistant Manager is responsible for day-to-day store operations including scheduling, training employees, inventory levels, and cash and inventory shortages. An Assistant Manager is responsible for building and increasing sales.

Responsibilities:

• Assist in the recruiting of, recommend for hire, and train positive individuals to become members of the team, ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise and discipline store employees according to company policy.
• Monitor daily retail gasoline competitors and send the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures.
• Communicate and perform all price change requests, mark downs/ups.
• Communicate any problems with merchandise pricing to the Price Book Administrator.
• Enforce all safety and security issues and report all unsafe conditions.
• Conduct regular safety and security meetings and document with employees attending signatures.
• Report and process all employee and/or customer incidents or accidents following company procedure.

Requirements

• Lifts and carries stock weighing up to fifty (50) pounds while stocking shelves and cooler.
• Stands and walks 8-10 hours a day on a tile or concrete surface while completing job duties.
• Pulls and pushes up to fifty (50) pounds to move stock.
• Bends and stoops to stock low shelves in store, cooler and to clean.
• Performs twisting/rotating motions using head/neck, waist, knees, arms.
• Handles case goods, cooler merchandise, cleaning material, equipment, and money.
• Maintains control of cash, must balance register within $1 each shift.
• Controls lottery ticket inventory, ensuring that customers are charged for each lottery ticket they are given.
• Maintains control of store retail inventory by ensuring that customers pay for all merchandise. Although retail experience is not required, honesty and dependability are important characteristics of successful applicants.

Applicants should be clean, well groomed, and exhibit a professional appearance and demeanor.

Computer skills and mathematical ability are key skills.

The availability to work any hour, any day of the week, including nights, weekends, and holidays is preferred.