Assistant Manager

Schlotzsky's; Little Rock (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Schlotzsky's in Little Rock, AR is seeking an Assistant Manager to help run daily restaurant operations, supervise staff, and ensure quality food and friendly service. You will drive sales through promotions, manage scheduling, and uphold health and safety standards.

The role involves developing team capabilities, enforcing brand standards, and maintaining a positive guest experience while controlling labor and costs on a shift-by-shift basis.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Oversee restaurant operations on shift to maintain quality and service.
• Direct and schedule team members to ensure smooth operation.
• Develop and execute sales and marketing campaigns and promotions.
• Support brand sales initiatives such as promotions and new product introductions.
• Ensure health and safety regulations are followed in all areas.
• Maintain cash control policies and ensure adherence by staff.
• Recruit, train and develop team members to support restaurant goals.
• Create a positive team environment and deliver a positive guest experience.

Education

High School Diploma or equivalent

Job description

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.Reporting Relationship: The Assistant Manager reports to the General ManagerEssential Functions:Ensure a High Quality OperationMaintain ControlsManage Team MembersAdvocate a Team EnvironmentManage Personal DevelopmentEnsure a High Quality OperationProvides Team Members, Managers, and Guests with a positive experience and atmosphere.Ensures prompt, friendly serviceEnsures the production of high quality food on a consistent basis.Directs overall activities and performance of team members on a shift-by-shift basis.Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.Manages efforts to ensure a positive guest and team experience.Ensures quality and timely delivery of food and beverages orders through various ordering channels which may include, in-restaurant dining, to-go, online ordering, curbside and delivery.Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Corrects unsafe practices or conditions.Completes daily paperwork and projects on a timely basis.Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures.Drives positive results for labor through proactive scheduling and reacting to business trends.Controls operating costs by instituting awareness through the restaurantManage Team MembersEnsures quality recruiting and training of new team members.May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.Creates positive relationships with team members and managers by treating all members with respect.Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.Supports and practices an open door policy.Job Type: Hourly/Salary/Part-Time/Full-Time/BonusesEducation: High School Diploma or equivalentThis is for a position at a franchised Schlotzsky’s location