Assistant Manager

Links Car Wash; Land O' Lakes (FL); Vor Ort; USD 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Paid Time Off

Flexible Hours

Employee Bonuses & Commissions

Health, Dental, and Vision insurance

401K Match

Zusammenfassung

Join a leading car wash facility as an Assistant Manager, where you'll support operations and customer service. You'll assist in overseeing the team, ensuring exceptional service and a positive work environment. This role offers valuable management experience while working in a dynamic setting focused on quality and customer satisfaction.

Qualifikationen

• Previous experience in assistant manager or supervisory role in car wash/service industry.
• Excellent communication and interpersonal skills.

Aufgaben

• Assist in daily operations and ensure excellent customer service.
• Provide coaching and guidance to staff members.
• Conduct safety inspections and implement corrective measures.

Kenntnisse

Leadership

Customer Service

Problem-Solving

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

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Join to apply for the Assistant Manager role at Links Car Wash

We are seeking a highly motivated and experienced individual to join our team as an Assistant Manager. As an Assistant Manager, you will play a crucial role in supporting the overall operations and management of our car wash facility. You will assist the Site Manager in overseeing daily operations, ensuring excellent customer service, and maintaining a smooth workflow.

Responsibilities:

1. Operational Support:

• Assist the Site Manager in overseeing the day-to-day operations of the car wash facility.
• Implement and enforce company policies and procedures to ensure efficient operations.
• Monitor and maintain inventory levels of chemicals, equipment, and other necessary items.
• Conduct regular inspections to ensure cleanliness, organization, and adherence to quality standards.
• Assist in scheduling and coordinating shifts, ensuring adequate staffing levels.

2. Customer Service:

• Provide exceptional customer service by addressing customer inquiries and concerns promptly and professionally.
• Assist management to resolve customer issues and complaints in a timely and satisfactory manner.
• Assist in training and guide staff members on delivering excellent customer service.
• Foster a customer-centric culture among the team to enhance customer satisfaction and loyalty.

3. Staff Supervision and Training:

• Assist in training new team members.
• Provide ongoing coaching, guidance, and performance feedback to the crew members.
• Partnering with Site Manager on employee performance and productivity.
• Foster a positive and collaborative work environment, promoting teamwork and employee morale.

4. Safety and Compliance:

• Ensure employee compliance with all safety regulations and company policies while on duty.
• Conduct regular safety inspections and implement corrective measures as needed.
• Assist in training staff on safety protocols and procedures.
• Maintain accurate records of incidents, accidents, and safety-related activities.

5. Administrative Tasks:

• Assist in maintaining accurate and up-to-date records, including sales reports, employee schedules, and customer data.
• Assist in budgeting and monitoring expenses to ensure financial targets are met.
• Assist in the customer claims process, including documentation, de-escalation, and approval/denial.

Requirements:

• High school diploma or equivalent
• Previous experience in a supervisory or assistant manager role, preferably in the car wash or service industry.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Proficient in using computer systems and software for administrative tasks.
• Ability to work flexible hours, including weekends and holidays.
• Must be able to walk, stand, bend, stoop, twist, etc. For extended periods of time and perform activities involving holding, grasping, pulling and turning
• Must be willing to work in hot/cold weather conditions if necessary
• Competitive Pay
• Paid Time Off
• Flexible Hours
• Employee Bonuses & Commissions
• Health, Dental, and Vision insurance
• 401K Match

Joining our team as an Assistant Manager offers a rewarding opportunity to contribute to the success of our car wash facility while gaining valuable management experience. If you have a passion for customer service, team leadership, and operational excellence, we would love to hear from you.

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the position and may be subject to change or modification to meet the needs of the business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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