Assistant General Manager - Jared Jewelers - Lindale Mall

Signet Jewelers; Cedar Rapids (IA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Jared, part of Signet Jewelers, seeks an Assistant General Manager to drive daily performance, lead customer experiences, and coach store teams in a luxury environment. You will partner with the General Manager to maintain brand standards, ensure operational excellence, and shape a memorable shopping atmosphere.

The role emphasizes leadership, talent development, and delivering exceptional service while coaching in real time on the sales floor. Flexibility for evenings/weekends is required.

Qualifications

• Ability to deliver sales results and coach other to improve performance.
• Strong communication, planning, and team leadership skills.
• Professional presence and a positive, team-first approach.

Responsibilities

• Drive daily performance and execution through coaching, store rhythms and consistency.
• Lead the customer experience with elevated service and meaningful interactions.
• Coach and develop store team members through onboarding, training and feedback.
• Activate the brand promise by delivering memorable experiences and milestone guidance.

Skills

Sales leadership

Coaching

Customer service

Team leadership

Operations management

Visual standards

Job description

At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Title: Assistant General Manager

Overview:

At Jared, we deliver Accessible Luxury. Exceptional Careers.

The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences.

This role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence.

You don’t just help run the business – you help shape the experience customers remember and the team culture that drives results.

What You’ll Do:

Drive Daily Performance & Execution

• Support store performance through daily business rhythms, coaching, and operational consistency
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow-up
• Partner with leadership to execute visual standards, promotions, and operational priorities
• Maintain inventory, compliance, and security standards

Lead the Customer Experience

• Model elevated service so customer client feels welcomed and guided
• Lead from the floor by coaching in real time and supporting meaningful customer interactions
• Reinforce appointment culture, follow-up behaviors, andrelationship-buildingexpectations
• Help create memorable experiences that build trust, loyalty, and confidence
• Resolve customer concerns quickly and within guidelines

Coach & Develop Talent

• Deliver in-the-moment coaching and recognition that builds confidence and capability
• Support onboarding, training, and development of store team members
• Reinforce accountability, teamwork, and selling excellence

Activate the Brand Promise

You will help customers

• Feel celebrated through elevated service and thoughtful guidance
• Experience confidence through expert support and relationship-based selling
• Connect emotionally to meaningful purchases and milestones

What You’ll Bring

• Ability to deliver sales results and coach other to improve performance
• Strong communication, planning, and team leadership skills
• Professional presence and a positive, team-first approach

Your Work Schedule

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

Why Jared?

At Jared, you can:

• Help shape memorable customer experiences
• Build leadership capability through coaching and development
• Grow your career within a People First culture
• Be part of a team backed by the strength of a national luxury brand

We Put Our People First

• Base pay plus commission on sales
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Merchandise discounts
• Incentive trips and contests

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant’s interest, we can only contact those selected for further consideration.