Assistant Manager

Smoothie King (SKFI); Kalamazoo (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Performance-based raises

Job summary

A leading smoothie franchise is seeking an Assistant Manager to support daily operations and foster team development. This role requires strong communication and problem-solving skills, along with a high school diploma or GED. The Assistant Manager will lead by example in guest service and help manage store performance. Applicants should be flexible, working 40-45 hours a week including evenings and weekends. Join us in creating an exceptional experience for every guest while growing with the company!

Qualifications

• Must be at least 18 years old.
• Experience as Assistant Manager or Supervisor in food service or retail preferred.
• Able to work 40–45 hours/week, including evenings and weekends.
• Comfortable with scheduling software, inventory tools, and basic reporting.

Responsibilities

• Assist the GM/DL in daily operations, including scheduling, labor, and performance.
• Train, coach, and retain a high-performing team.
• Lead by example in guest service and food safety.
• Lead by example in guest service, food safety, and brand standards.
• Manage inventory, cash handling, and P&L reporting tools.
• Address guest concerns and team challenges with professionalism.
• Foster local brand presence and store community engagement.
• Uphold company policies, safety standards, and compliance procedures.

Skills

Strong communication

Time management

Problem-solving

Time management

Problem-solving

Scheduling

Education

High school diploma or GED

Tools

Scheduling software

Inventory tools

Job description

Join a championship team at Northern Blends Smoothie King — Developer of the Year 2020! We're rapidly expanding across Michigan and Ohio and are looking for high-performing, people-first leaders to support store operations and develop future talent.

As an Assistant Manager, you’ll partner with the General Manager to drive business results while building a strong team culture and delivering an Unrivaled Guest Experience.

Role Overview

• Full-time leadership role with training and support
• Fast-paced, guest-focused environment
• Hands-on business and team development experience
• Performance-based raises and advancement consideration
• Flexible scheduling with weekend availability required

What You’ll Do:

• Assist the GM/DL in daily operations, including scheduling, labor, and performance
• Support a culture of hospitality, development, and accountability
• Train, coach, and retain a high-performing team
• Lead by example in guest service, food safety, and brand standards
• Manage inventory, cash handling, and P&L reporting tools
• Address guest concerns and team challenges with professionalism
• Foster local brand presence and store community engagement
• Uphold company policies, safety standards, and compliance procedures

Requirements:

• Must be at least 18 years old
• High school diploma or GED required
• Assistant Manager or Supervisor experience in food service or retail preferred
• Proven ability to coach, develop, and lead others
• Comfortable with scheduling software, inventory tools, and basic reporting
• Strong communication, time management, and problem-solving skills
• Able to work 40–45 hours/week, including evenings and weekends
• Physically able to stand for extended periods and lift up to 50 lbs
• Willing to work in cold environments (walk-in coolers/freezers)

Position Type/Expected Hours of Work

• This is a part-time or full-time position. This position may work outside of normal business hours to include evenings, weekends, and holidays (as needed). This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours).

Our Core Values

• Championship Mentality We are building a dynasty. We display a will-to-win that you won’t find anywhere else. We are a performance-based organization. We expect, reward, and celebrate victory together.
• People Development We are obsessed with personal growth and development. Our best product is our people.
• Leadership We choose to serve, creating exceptional and uncommon experiences for both teams and guests.
• Unity We hold each other mutually accountable to build a world-class organization. We build trust through vulnerability and transparency — while having FUN and enjoying the journey.
• Urgency We have a long way to go and a short time to get there. We celebrate intensity and thrive in the chaos!

Leadership Development:

Assistant Managers at Northern Blends receive dedicated leadership tools and coaching to help them grow professionally. Our Team Development Plan supports high-performing leaders as they prepare to be considered for future opportunities based on performance, business needs, and team readiness.

If you’re ready to lead with purpose, grow your skills, and build a great team — Smoothie King is where you blend purpose with opportunity.

Company Introduction

We are a leadership company that blends and serves smoothies to our guests. We have 24 locations throughout Michigan and seven in the Columbus Ohio area with plans to add 10 more in the next year and a half so come grow with us!