Assistant Manager

REEP Residential; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading property management company in Houston is looking for an Assistant Manager to enhance their customer service and operational efficiency. The ideal candidate will support leasing processes, handle financial tasks, and ensure resident satisfaction, all while benefiting from competitive incentives and opportunities for career advancement.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

10 days Paid Time Off (PTO)

Paid Holidays: New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Thanksgiving Friday, Independence Day, Christmas Day

30% Rental Discount

Qualifications

• Experience in property management preferred.
• Strong organizational skills for administrative tasks.
• Ability to manage resident requests effectively.

Responsibilities

• Assist in leasing apartments and collect rents.
• Manage Accounts Receivable, Accounts Payable, and ensure financial operation efficiency.
• Oversee the training and scheduling of office personnel.

Skills

Customer Service

Financial Management

Leadership

Communication

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Assistant Manager
Immediate Supervisor: Community Director

This position is responsible for assisting in leasing and collection of rents. The Assistant Manager provides quality customer service to the apartment community. This position is responsible for insuring the efficient financial and administrative operation of the property under the direction of the Property Manager.

Primary Responsibilities

I. Personnel

• Operate as acting Property Manager in the absence of the Property Manager.
• Assist the Property Manager in interviewing, screening, hiring and training of any potential employee for all positions.
• Assist the Property Manager in orientation, training and scheduling of all office personnel.

II. Administrative

• Assist with all reports including posting rents, collecting delinquent rent, filing evictions, posting bills and handling lease renewals. Manage Accounts Receivable, Accounts Payable and Budgets.
• Assist with creative ideas on how to generate traffic and obtain resident retention.
• Lease apartments that are currently vacant or will be in the future. Secure lease renewals from existing residents. Ensure the community generates a satisfactory cash flow.
• Balance all resident ledgers and reports. Make daily deposits to the bank.
• Verify status of vacant units to confirm that all units are ready to lease and inspect all pre-leased apartments prior to the resident’s scheduled move-in.
• Other functions as necessary.

III. Maintenance

• Responsible for insuring efficient and courteous response to all resident requests with follow-up calls and excellent customer service.
• Route any service requests needed to the maintenance team and monitor resident satisfaction in person or through follow-up calls. Pick up litter on the property and report any needs to maintenance team.

REEP the Benefits!

Perks and Incentives:

· 10 days Paid Time Off (PTO), increasing to 17 days after 2 years of service.

· Paid Holidays: New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Thanksgiving Friday, Independence Day, Christmas Day

· 30% Rental Discount

Financial Incentives:

· 401K with 100% match on contributions up to 5%

· Bonuses based on performance

Health and Wellness:

· Dental Insurance

· Vision Insurance

· Medical Insurance with up to 75% coverage

Employee Well-being:

· Paid Life Insurance

· Supplemental Life Insurance

· Paid Short Term Disability coverage

Professional Development:

· Paid Training and Certifications to enhance your skills and career growth opportunities.