Assistant Manager

Church's Chicken | TX; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

Job summary

Church's Chicken in Houston, TX is seeking a dedicated Assistant Manager to lead the team, deliver exceptional guest experiences, and uphold quality standards in a fast-paced environment.

You will supervise restaurant operations, manage scheduling, inventory, and financial tasks under the General Manager, while coaching a diverse staff to achieve high performance and growth.

Qualifications

• Demonstrates a passion for guest service and creating exceptional guest experiences.
• Strong operational experience to manage restaurant workflows.

Responsibilities

• Lead the shift by ensuring team has tools to succeed and meets standards of quality, service, and cleanliness.
• Schedule staff, forecast inventory needs, and maintain equipment for smooth operations.
• Assist with cash, inventory, and other financial responsibilities as directed by the General Manager.
• Recruit and train a diverse team and develop staff through cross-training.

Skills

Guest service

Operations leadership

Job description

Hiring Immediately!

We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by example, provide excellent customer service, and maintain quality standards in a fast-paced environment.

• Demonstrate a passion for guest service and creating exceptional guest experiences.
• Pride yourself on building relationships with guests and your team.
• Have strong operational experience.
• Enjoy leading a diverse team in a fast-paced environment.
• Are able to engage others and develop high performance within your team.
• Are committed to maintaining high standards of cleanliness and food safety.
• Have a cheerful outlook and an outstanding work ethic.

In This Role You Will…

Customer Service:

• Ensure exceptional guest experiences by providing high-quality service and products.
• Answer questions about the menu and provide recommendations.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Enjoy making your guests’ day!

Restaurant Operations:

• Manage the shift by ensuring your team has all the tools they need to succeed.
• Ensure the restaurant meets critical standards of quality, service, and cleanliness.
• Effectively schedule staff, forecast and order inventory needs, and maintain restaurant equipment to ensure smooth operations.
• Support the restaurant's sales goals and manage inventory, cash, and other financial responsibilities as directed by the General Manager
• Ensure compliance with all restaurant, brand, and franchisee policies.
• Demonstrate a readiness to assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.

Team Leadership:

• Participate in the recruitment and training of a diverse team to achieve and maintain high standards of operation.
• Support team member development through cross-training and delegating tasks effectively.
• Promote a respectful team culture, managing members with open communication and understanding.
• Foster a lively and fun atmosphere while motivating team members to achieve restaurant goals.
• Work with integrity, honesty, and accountability in all situations.

Benefits:

• Competitive compensation
• Amazing team
• Career Progression
• And many more.....