Assistant Manager

Sonic | Texas; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

Job summary

Sonic is seeking an Assistant Manager to lead our team and empower staff to deliver exceptional guest experiences. You will oversee restaurant operations, manage financial responsibilities, and develop a high-performing team in a fast-paced environment.

As a dedicated leader with a Can Do attitude, you will maintain quality standards, engage guests and staff, and uphold cleanliness and food safety. You will contribute to a lively, respectful team culture and drive sales goals.

Qualifications

• Leadership experience in a fast-paced hospitality environment.
• Proven ability to recruit and train a diverse team.
• Strong customer service orientation and guest satisfaction focus.
• Ability to schedule staff, manage inventory, and maintain standards.

Responsibilities

• Elevate guest experiences by delivering high-quality service and products.
• Answer menu questions and provide recommendations to guests.
• Handle guest complaints promptly and professionally.
• Lead restaurant operations: scheduling, inventory, equipment upkeep, and financial responsibilities as directed by GM.
• Ensure adherence to brand standards and policies.
• Support team during peak periods and assist with service and food prep as needed.

Job description

Hiring Immediately!

We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by example, provide excellent customer service, and maintain quality standards in a fast-paced environment.

• Demonstrate a passion for guest service and creating exceptional guest experiences.
• Pride yourself on building relationships with guests and your team.
• Have strong operational experience.
• Enjoy leading a diverse team in a fast-paced environment.
• Are able to engage others and develop high performance within your team.
• Are committed to maintaining high standards of cleanliness and food safety.
• Have a cheerful outlook and an outstanding work ethic.

In This Role You Will…

Customer Service:

• Ensure exceptional guest experiences by providing high-quality service and products.
• Answer questions about the menu and provide recommendations.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Enjoy making your guests’ day!

Restaurant Operations:

• Manage the shift by ensuring your team has all the tools they need to succeed.
• Ensure the restaurant meets critical standards of quality, service, and cleanliness.
• Effectively schedule staff, forecast and order inventory needs, and maintain restaurant equipment to ensure smooth operations.
• Support the restaurant's sales goals and manage inventory, cash, and other financial responsibilities as directed by the General Manager
• Ensure compliance with all restaurant, brand, and franchisee policies.
• Demonstrate a readiness to assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.

Team Leadership:

• Participate in the recruitment and training of a diverse team to achieve and maintain high standards of operation.
• Support team member development through cross-training and delegating tasks effectively.
• Promote a respectful team culture, managing members with open communication and understanding.
• Foster a lively and fun atmosphere while motivating team members to achieve restaurant goals.
• Work with integrity, honesty, and accountability in all situations.

Benefits:

• Competitive compensation
• Amazing team
• Career Progression
• And many more.....