Assistant Manager

America's Pizza Company, LLC; Hickory (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Pizza Hut ARGM role at a Tasty Hut, LLC store involves supporting the Restaurant General Manager, directing shift leaders and crew, and driving smooth operations with a customer-centric approach.

You will coach, train, and develop team members, uphold health and safety standards, and ensure adherence to brand policies while delivering exceptional service and a strong store culture.

Qualifications

• Serv Safe Certified
• MSM Courses 7-9
• National Sex Offender Registry Check
• Valid Driver's License Preferred

Responsibilities

• Assist RGM with Hiring, Training, building a bench of managers and team members.
• Promote a positive restaurant culture and employee experience.
• Maintain excellent customer service standards.
• Enforce Pizza Hut service principles and exercise safety.
• Oversee inventory, scheduling, and forecasting processes.
• Ensure team has tools and knowledge for success.
• Develop a store team with high customer satisfaction results.
• Adhere to Tasty Hut, LLC and Pizza Hut brand standards on shifts.
• Utilize Pizza Hut tools (Hutlink, Learning Zone, Pizzapedia).
• Communicate company initiatives and manage performance.

Skills

Be A Customer Maniac! - All Roles

Lead On! Shift Leader

Reliable Transportation

Communicate, give feedback in positive

Tools

Microsoft Office

Hutlink

Learning Zone

Pizzapedia

Job description

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)

Job Summary

Reports to Restaurant General Manager - Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.

Pay Rate(If Applicable)

Duties/Responsibilities

• Assist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in Restaurant
• Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
• Maintain Excellent Customer Service Standards
• Enforce and Follow Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
• Ensure All Team Members Have the Tools and Knowledge Necessary for Success
• Develop a Store Team that Has High Customer Satisfaction Results
• Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
• Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
• Compliant with All Laws and Regulations
• Ensures a Safe Work Environment is Provided in Restaurant
• Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
• Brand Steward for Pizza Hut Brand
• Assist RGM with Restaurant Calendar
• Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
• Manages and adheres to Employee Handbook and Policies
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements

• Be A Customer Maniac! - All Roles
• Serv Safe Certified
• Lead On! Shift Leader
• Proficient at Microsoft Office
• Lead On! Restaurant General Manager and Computer basics
• Reliable Transportation
• Communicate, give feedback in positive manner
• Valid Driver's License Preferred
• National Sex Offender Registry Check
• Motor Vehicle Record
• MSM Courses 7-9