Assistant Manager

Hunter Super Techs - TurnPoint; Hagerstown (MD); On-site; USD 57,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) plan

Employer HSA

Learning & development

Employee stock

Employee discount

Job summary

Wonder is seeking an Assistant Manager in Hagerstown, MD to support the General Manager in daily operations, ensure smooth restaurant performance, and deliver exceptional customer service. You will work with the GM and team to maintain safety, quality, and efficiency while training staff and driving sales.

The role requires at least two years in restaurant supervision, a Food Manager Certificate if applicable, and open availability, including nights and weekends.

Qualifications

• 2+ years restaurant supervisor or management in a high-volume QSR or full-service restaurant.
• Ability to manage 15+ team members.
• Lead and motivate teams in a fast-paced environment.
• Attention to detail and drive for efficiency and accuracy.
• Professionalism and adherence to policies.
• Excellent verbal and written communication.
• Strong team player.

Responsibilities

• Manage Operations and Drive Results.
• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Aid Sr Operations Leader in achieving operational goals and budget targets.
• Maintain clear and consistent communication regarding team achievements and priorities.
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols to ensure accuracy and efficiency.
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines.
• Manage Food Safety and Team Member Safety.
• Maintain consistent adherence to food safety and security standards.
• Provide Best in Class Customer Service.
• Ensure all team members deliver excellent customer service.

Skills

Team leadership

Staff development

Communication

Customer service

Attention to detail

Professionalism

Fast-paced work

Job description

Location: 18053 Garland Groh Blvd, Hagerstown, MD, 21740

About Wonder

Everything's on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

About the role

As the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.

Responsibilities

• Manage Operations and Drive Results
• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid Sr Operations Leader in achieving operational goals and budget targets
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
• Manage Food Safety and Team Member Safety
• Maintain consistent adherence to food safety and security standards
• Provide Best in Class Customer Service
• Ensure all team members deliver excellent customer service

The experience you have

• At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant
• Demonstrated ability to effectively manage and develop teams of 15+ members
• Ability to lead and motivate a team in a fast-paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Exhibits effective verbal and written communication skills
• Strong team player

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Food Manager Certificate as required by State, County or Local Health Departments*

Role Details

Salary Range: $57000 per year - $65500 per year

Location: Hagerstown, Maryland

Benefits

• Medical, Dental, and Vision Insurance 100% employer-paid
• Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note: Some of our benefits vary by state and depend on the number of hours you work.

Wonder uses an AEDT in its hiring process. Click here for more information.

At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.