Assistant Manager

3356 Wingstop; Great Falls (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Akash Management in Great Falls, MT is seeking an Assistant Manager for Wingstop to lead daily restaurant operations. You will supervise shifts, train staff, ensure guest satisfaction, manage opening/closing duties, monitor cash handling, and support GM in driving sales and controlling costs.

This is a full-time role with flexible scheduling, including weekends. Strong communication and leadership skills required.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Able to work flexible hours and weekends as needed.
• Strong communication and leadership skills are essential.
• Experience in hospitality or quick-service is preferred.

Responsibilities

• Consistently provides a quality product and guest service experience.
• Establishes trust and effective communication across the team.
• Plans and implements daily operational routines and paperwork.
• Supervises opening/closing duties as directed by GM.
• Supports GM decisions and goals while ensuring standards.
• Follows POS cash handling procedures.
• Resolves guest questions and issues promptly with management involvement.
• Delegates shift responsibilities and motivates team to meet goals.

Skills

Guest service

Leadership

Cash handling

POS knowledge

Education

High school diploma or equivalent

Tools

Cash register

Job description

Akash Management

Position: Assistant Manager

Wingstop is a restaurant-leading company while doing business as Wingstop. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.

The General Manager in Training (Assistant Manager) is in charge in the absence of the General Manager and supports General Manager efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Primary Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by General Manager
• Supports the goals, decisions, and directives of General Manager
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Requirements

• Must be 18 years of age; Must have High school diploma or equivalent
• Must be able to work flexible hours necessary to operate the unit effectively.
• Must be able to work the days and hours designated (scheduled) by General Manager and/or District Manager
• Must be able to maintain good attendance throughout the year.
• Must have the ability to lift and/or move up to 75 lbs. comfortably.
• Able to stand for long periods of time, bend, and stoop
• Comfortable working occasionally in walk-in coolers and freezers
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Job Type

Full-time with flexible scheduling, weekends and holidays as needed.