Assistant Manager

Workstream; Garden City (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Fun work environment

Leadership opportunities

Competitive pay

Flexible scheduling

Discounted food & beverages

Job summary

Tim Hortons in Garden City, Michigan is looking for an Assistant Manager to help manage restaurant operations. You will ensure compliance with food safety standards, maintain high guest experience, and assist in managing team schedules. The role includes ordering supplies and maintaining cleanliness. Candidates should possess strong manual dexterity, customer service skills, and knowledge of health and safety legislation. A fun work environment and leadership opportunities await you.

Qualifications

• Frequent reaching and manual dexterity required.
• Ability to stand for long periods and lift supplies.
• Knowledge of food safety and employment standards.

Responsibilities

• Assist with ordering supplies and maintaining cleanliness.
• Enforce Tim Hortons operating procedures.
• Manage team schedules and guest complaints.
• Support Manager and ensure high guest experience.

Skills

Manual dexterity

Ability to stand for long periods

Customer service skills

Knowledge of health and safety legislation

Job description

The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness, and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.

We also offer many other great benefits such as:

• A fun work environment where you can positively influence others.
• Learn first-hand from an experienced Operator that cares about you personally and is actively involved in the community.
• Leadership opportunities to gain real-world management experience to help you reach your professional goals.
• Competitive pay.
• Flexible scheduling
• Discounted food & beverages

Requirements:

• Frequent reaching above waist, chest, and shoulder level, as well as below waist level
• Frequent to the continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
• Continuous standing on tiled surfaces for all tasks
• Ability to stand for long periods of time without a break
• Frequent hip flexion while walking for all tasks
• Occasional lifting of boxes of supplies/products weighing from
• Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
• Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

As a Assistant Manager you will:

• Assists with ordering of supplies and overall building maintenance and cleanliness
• Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
• Is able to enforce and comply with pre-established Tim Hortons operating procedures
• Ensures high standards of guest experience are maintained
• Resolves guest complaints and turns potentially negative situations into positive ones
• Assists Manager in running company-wide incentive programs
• Assists in maximizing team member coverage at all times perform the role of Floor Leadership, and works as required in various areas during busy periods to maintain optimal guest service levels
• Manages team member schedules to ensure adequate coverage on all shifts
• Understands the importance of supporting the Manager and presents a ‘unified front' to all team members