Assistant Manager

EssilorLuxottica; Friendswood (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

Sunglass Hut, part of EssilorLuxottica, invites an Assistant Manager to join our luxury retail team in the United States. You will coach a frontline team to deliver an exceptional customer experience, meet sales goals, and maintain premium store presentation.

The role emphasizes leadership, performance feedback, and operational excellence across merchandising, events, and asset protection. Evening/weekend availability is expected.

Qualifications

• High school diploma or equivalent required.
• Sales experience preferred.
• Strong financial acumen and analytical mindset needed.
• Excellent written and verbal communication skills.
• Polished appearance and professional public communication.
• Strong organizational and time-management abilities.
• Proven team-building and management skills.
• Excellent interpersonal skills and customer service focus.
• Ability to think critically and pay attention to details.
• Flexibility to work non-traditional hours including evenings/weekends.

Responsibilities

• Lead and develop store team to deliver Luxury Retail Signature Experience.
• Direct store sales and operations to meet income and sales goals.
• Recruit and hire strong talent for luxury service environment.
• Maintain bench strength with succession planning.
• Provide clear, motivating performance feedback to staff.
• Staff the store to consistently deliver gracious customer service and hit targets.
• Foster an environment for management development and challenging assignments.
• Recognize associates for performance and service.
• Maintain high standards of presentation and service.
• Communicate trends and competition to leadership; drive business through data analysis.
• Demonstrate Luxottica Retail values and lead by example.

Skills

Sales experience

Financial acumen

Communication skills

Public speaking

Organizational skills

Team leadership

Interpersonal skills

Critical thinking

Analytical ability

Detail oriented

Evenings/weekends flexibility

Education

High School Diploma or equivalent

Job description

Requisition ID: 945140

Store #: 4159

Position: Assistant Manager

Total Rewards:Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection. .

MAJOR DUTIES AND RESPONSIBILITIES

• Ensures the Luxury Retail point-of-view is well presented when communicating with the media.
• Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
• Recruits and hires superior talent with experience in a luxury service environment.
• Creates and maintains bench strength with a clearly defined succession plan.
• Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
• Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
• Recognizes associates for their performance and service.
• Maintains extremely high standards of presentation and service.
• Communicates the Luxury Leadership Team feedback based on business needs not wants.
• Communicates trends and competition activity to the Luxury Leadership Team.
• Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans.
• Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

BASIC QUALIFICATIONS

• High School Diploma or equivalent
• Sales experience
• Strong financial acumen
• Effective oral and written communication
• Polished appearance and public communication skills
• Organizational and time management
• Team building and management proficiencies
• Strong interpersonal skills
• Critical thinking skills
• Analytical and computer proficient
• Detail oriented
• Flexibility to work non-traditional hours including evenings and weekends

PREFERRED QUALIFICATIONS

• 5+ years management experience in the luxury service industry

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.