Assistant Manager

Foot Locker; Franklin (TN); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Bonus incentives

Employee discount 30-50%

Paid time off

Paid parental leave

Weekly pay

Life insurance

Medical insurance

Dental insurance

Job summary

Foot Locker is seeking an Assistant Store Manager to lead with energy and ownership, supporting the Store Manager in driving sales and coaching the team.

You will handle daily store operations, mentor staff, and ensure a great customer experience while working flexible hours.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an energy-focused mindset and deliver solutions to customers.
• Coach the team to provide great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping close the loop with customers.
• Move operations forward by opening/closing, cash handling, and ensuring floor coverage.
• Maintain store standards and safety procedures to protect customers and products.
• Leverage store technology to enhance the customer experience and staff support.

Skills

Leadership experience

Coaching

Communication

Teamwork

Flexibility

Ownership

Retail KPIs

Operational processes

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self‑expression.

The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong, day in and day out. Assistant Store Managers are hands‑on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store. With an “Always on, Never …” mindset, ASMs help set the tone on the floor while taking ownership of what they can control to deliver a great customer experience.

Responsibilities

Customer Experience & Sales

• Lead by example on the sales floor with an “Always on, Never …” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer‑ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

Required

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self‑motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred

• Previous experience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast‑paced or high‑volume retail environment.
• Interest in pursuing long‑term career growth in retail leadership.

What Success Looks Like

• Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
• Sales: You help drive store sales and conversion through strong floor leadership.
• Customer Experience: You live the “Always on, Never …” mindset with a positive, can‑do attitude.
• Execution: Take an owner/operator approach. You hold standards high and get things done.
• Team: You show up as a supportive, accountable teammate who lifts others up.

Benefits

• Rate of Pay: $19.50 / Hour + Bonus Incentives
• 30-50% Employee Discount
• Paid Time Off, Paid Parental Leave
• Weekly Pay
• Life, Medical and Dental Coverage