Assistant Manager

Foot Locker; Strongsville (OH); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Employee discount

Paid time off

Weekly pay

Medical coverage

Job summary

Foot Locker in Strongsville is seeking an Assistant Store Manager to bring sneaker culture to life with energy and ownership. You will support the Store Manager in driving sales, coaching the team, and ensuring smooth day‑to‑day operations while delivering a great customer experience.

The role emphasizes on-floor leadership, team development, and partnership with leadership to meet store goals. Flexible hours, strong communication, and a customer‑focused mindset are essential for success.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key-holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.

Responsibilities

• Lead by example on the sales floor with an energetic mindset and solutions for customers.
• Coach the team to deliver great service and share product knowledge.
• Support sales goals by staying engaged on the floor and helping close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Maintain store organization and safety procedures to protect customers and products.
• Provide leadership as Manager on Duty when scheduled and support hiring and training.

Skills

Leadership

Coaching

Communication

Teamwork

Flexibility

Retail KPIs

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self‑expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world‑class sports company, unleashing us to keep pushing forward with agility and edge. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve. Come change the game with us.

Assistant Store Manager (ASM) Role

The ASM is a key store leader who brings sneaker culture to life by leading with energy, ownership, and purpose. The ASM supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong day in and day out. ASMs are hands‑on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store. With an “Always on, Never no” mindset, ASMs help set the tone on the floor while taking ownership of what they can control to deliver a great customer experience.

Responsibilities

What You’ll Do

Customer Experience & Sales

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer‑ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

Required

• 1+ years of retail experience, preferably in a leadership or key‑holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self‑motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred

• Previous experience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast‑paced or high‑volume retail environment.
• Interest in pursuing long‑term career growth in retail leadership.

What Success Looks Like

• Engagement: Bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
• Sales: Help drive store sales and conversion through strong floor leadership.
• Customer Experience: Live the “Always on, Never no” mindset with a positive, can‑do attitude.
• Execution: Take an owner/operator approach; hold standards high and get things done.
• Team: Win as one; show up as a supportive, accountable teammate who lifts others up.

Benefits

• Rate of Pay: $16.50 / Hour + Bonus Incentives
• 30-50% Employee Discount
• Paid Time Off, Paid Parental Leave
• Weekly Pay
• Life, Medical, and Dental Coverage